Lead Project Engineer - EPC

Eaton Corporation•Raleigh, NC

8d•$97,000 - $143,000•Remote

About The Position

The Lead Project Engineer (EPC) serves as the technical liaison between product lines, field sales, and EPC customers during the execution of major EPC project orders. This role has technical ownership of the order and aims to create a positive customer experience through proactive project support and issue resolution. The EPC Project Engineer utilizes centralized resources to manage documentation and resolve issues, while building relationships across customers and Eaton facilities to ensure project success. This position involves independent daily task management and collaboration with the project manager, project coordinator, and sales team.

Requirements

Bachelor's degree from an accredited institution
Minimum 5 years of sales, customer service and/or project management/project engineering experience
Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Nice To Haves

Bachelor's degree in engineering
PMP Certification
Preferred prior Project Engineering experience
Strong application knowledge of electrical power engineered products (power distribution)
Proficiency in Eaton proprietary tools and applications (BidManager, Vista/SAP, Salesforce)
Experience with EPC customers and technical deliverables
Possess technical sales aptitude, market channel knowledge and power distribution expertise
Capable of working in a team environment, using strong communication and interpersonal skills
Ability to establish relationships with EPC customers
Knowledgeable of Eaton product and service capabilities and can assemble standard offerings to meet customer needs with occasional internal oversight
Possess necessary computer skills including Adobe Acrobat, AutoCAD, web-based applications, Microsoft Office applications, and other product configuration tools
Possess organizational, presentation, training, and planning skills
Knowledgeable of market industry and key trends
Critical financial impact, long-term Customer and Consulting Engineer relationships along with Sales and Distributors, high visibility/complexity projects, program level commitments/relationships, both Configured-To-Order (CTO) and Engineered-To-Order (ETO) products
Independent decision making with direction from sales/customer and Project Managers, proactive actions to drive project completion

Responsibilities

Act as the technical liaison and point of contact between customers, sales, and factories to efficiently carry out technical order configuration, documentation, and warranty resolutions.
Develop and maintain relationships with external EPC customers and internal customers (sales, plants, services) for assigned projects.
Review and interpret project specific contract drawings and specifications ensuring technical accuracy and compliance.
Join on-site project kick-off meetings, host customers in-person at plant inspections and witness tests, and lead/coordinate site visits for startup/commissioning and warranty work.
Host and/or lead regular project focused calls and meetings with external customers to ensure project technical details and issues are reviewed and resolved.
Manage technical changes to the bill of material – leading coordination and verification with plant engineering teams.
Coordinate and interpret engineered-to-order drawings to build customer documentation packages and answer project specific technical questions.
Leverage centralized resources to create, manage and own project specific documentation including but not limited to customer Submittal packages, Construction drawings, Operation and Maintenance Manuals, and As-built drawings.
Provide warranty/quality technical support for customer issues.
Serve as the customer’s advocate and escalation point by relaying the appropriate level of urgency to contacts in Eaton’s manufacturing facilities and escalating issues as required to management.
Pursue continuous learning of Eaton products and applications related to engineered products.
Collaborate independently and maintain relationships with Sales Engineers, Project Managers, Project Coordinators, other Project Engineers, and the Documentation Team.
Lead verbal or written communication with internal and external stakeholders to address technical scope and design concerns.
Develop and execute proactive order entry strategies that will facilitate order fulfillment and technical support as well as minimize order delay.
Analyze and communicate project risks and financial impacts based on technical changes or requirements.
Manage daily phone and email activity, providing directions, solutions and updates.
Lead training and shadowing for new hire Project Engineers.
Perform all other duties as required by Management.