Lead Product Storage and Distribution Technician

American Red Cross • Charlotte, NC

1d • Onsite

About The Position

As a Lead technician, you will be responsible for receiving, processing, packing, and shipping blood products/samples for hospital orders. You will triage the order based on date and time needed, select and carefully pack life-saving blood products with the correct temperature regulating product to ensure safe transport. You will communicate with hospital clients, volunteers, and vendors, and maintain product records to preserve traceability. You will also be expected to provide support, development, and/or leadership guidance to all volunteers, as well as assume operational supervisory responsibilities, as directed. As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times.

Requirements

• High School diploma or equivalent
• Four years’ experience in a regulatory, distribution or manufacturing environment is required; or equivalent combination of education and experience
• Good computer skills, attention to detail, accurate documentation, and good decision-making skills.
• MUST HAVE THE ABILITY TO TRAIN MONDAY - FRIDAY 8:00AM - 4:30PM FOR APPROXIMATELY THE FIRST 4-6 WEEKS

Nice To Haves

• Position may require a valid driver’s license

Responsibilities

• Ensure products/samples are suitable for release for distribution, while meeting production goals.
• Perform good inventory management practices throughout the manufacturing and shipping process, while prioritizing workload to meet production and customer requirements.
• Perform data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintain and review accurate physical and electronic manufacturing records
• Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.
• Identify and quarantine products/samples that don’t meet quality requirements, and perform disposition of unacceptable product
• May make hospital deliveries as assigned
• Assume operational supervisory responsibilities when designated by a supervisor.
• Participate in training of staff.
• On-call work may be required.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED