Lead Product Owner

Humana

2d • $115,200 - $158,400 • Remote

About The Position

The Lead Product Owner is responsible for translating product strategy and regulatory requirements into actionable work for Agile delivery teams supporting Humana's Interoperability Compliance portfolio, with a primary focus on Electronic Prior Authorization (ePA) API capabilities and related CMS interoperability mandates. The Lead Product Owner conveys product vision and roadmap priorities to Agile teams through backlog management, feature input, user story development, and stakeholder engagement. The Lead Product Owner works on problems of diverse scope and complexity ranging from moderate to substantial.
The Lead Product Owner maximizes the value of products delivered by Agile teams supporting Electronic Prior Authorization (ePA) APIs, FHIR-based interoperability solutions, and regulatory compliance initiatives. This role serves as the primary liaison between business stakeholders, compliance teams, product management, architects, and delivery teams to ensure regulatory requirements are translated into scalable technology solutions that meet business and customer needs.
The Lead Product Owner is accountable for backlog prioritization, feature input, user story development, acceptance criteria definition, and delivery execution. This role works closely with the Lead Product Manager, other PO's and business stakeholders to understand CMS interoperability regulations, prior authorization requirements, implementation timelines, and industry standards. The Lead Product Owner ensures delivery teams have the context and direction required to successfully execute strategic initiatives while balancing compliance, business value, and technical priorities.
Serves as the Agile team's primary contact for information, work prioritization, and decision-making. Exercises independent judgment and decision-making on complex issues regarding regulatory interpretation, product execution, stakeholder alignment, and delivery priorities. Works under minimal supervision and uses independent judgment requiring analysis of variable factors and determination of the best course of action. Able to guide and mentor others to help develop best practices.

Requirements

• Bachelor's degree in Business, Healthcare Administration, Information Systems, Computer Science, or related field.
• 4+ years of experience as a Product Owner, Business Analyst, Product Manager, or related role supporting healthcare technology initiatives.
• Experience working with Agile methodologies, Scrum practices, and Agile product management tools such as Azure DevOps (ADO) or Jira.
• Experience translating complex business, regulatory, and operational requirements into user stories and product backlogs.
• Strong understanding of healthcare interoperability concepts, APIs, and healthcare data exchange workflows.
• Experience working with cross-functional teams including Product Management, Engineering, Architecture, Compliance, Operations, and Business stakeholders.
• Demonstrated ability to prioritize competing requirements while balancing business value, compliance obligations, and technical dependencies.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Experience facilitating requirements discussions, backlog refinement, sprint planning, and user acceptance activities.
• Ability to work independently and manage multiple initiatives in a fast-paced, highly regulated environment.
• Experience creating and maintaining product documentation, backlog artifacts, training materials, process flows, user stories, and operational procedures. and presentation content for technical and non-technical audiences.

Nice To Haves

• Experience supporting CMS Interoperability and Prior Authorization Final Rule requirements.
• Knowledge of Electronic Prior Authorization (ePA) workflows, FHIR APIs, Da Vinci Implementation Guides, HL7 FHIR standards, and healthcare interoperability frameworks.
• Experience working with Prior Authorization systems, utilization management processes, payer-provider workflows, or healthcare operations.
• SAFe Agile Certification, Certified Scrum Product Owner (CSPO), or related Agile certification.
• Experience collaborating with vendors, healthcare providers, EHR partners, or interoperability solution providers.
• Familiarity with Patient Access, Provider Access, Payer-to-Payer, and Prior Authorization APIs.
• Experience with Azure DevOps (ADO) backlog management, feature planning, and Agile reporting.
• Knowledge of healthcare regulatory compliance, CMS mandates, and health information exchange initiatives.
• Experience participating in interoperability testing, implementation, or production support activities.
• Master's degree in Business Administration, Healthcare Administration, Public Health, Information Systems, or related field.

Responsibilities

• Translating product strategy and regulatory requirements into actionable work for Agile delivery teams.
• Conveying product vision and roadmap priorities to Agile teams through backlog management, feature input, user story development, and stakeholder engagement.
• Maximizing the value of products delivered by Agile teams supporting Electronic Prior Authorization (ePA) APIs, FHIR-based interoperability solutions, and regulatory compliance initiatives.
• Serving as the primary liaison between business stakeholders, compliance teams, product management, architects, and delivery teams.
• Ensuring regulatory requirements are translated into scalable technology solutions that meet business and customer needs.
• Accountable for backlog prioritization, feature input, user story development, acceptance criteria definition, and delivery execution.
• Working closely with the Lead Product Manager, other PO's and business stakeholders to understand CMS interoperability regulations, prior authorization requirements, implementation timelines, and industry standards.
• Ensuring delivery teams have the context and direction required to successfully execute strategic initiatives while balancing compliance, business value, and technical priorities.
• Serving as the Agile team's primary contact for information, work prioritization, and decision-making.
• Exercising independent judgment and decision-making on complex issues regarding regulatory interpretation, product execution, stakeholder alignment, and delivery priorities.
• Working under minimal supervision and using independent judgment requiring analysis of variable factors and determination of the best course of action.
• Guiding and mentoring others to help develop best practices.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior