Lead Product Operations Manager

Emburse • Toronto, ON

1d • Hybrid

About The Position

At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in expense intelligence, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise.

Requirements

• 5+ years of relevant and progressively responsible experience, including ownership of complex or high-profile initiatives from definition through measurable results.
• Experience in consulting; business, strategy, product, or revenue operations; or a related strategy and operations function.
• Meaningful experience in a software or technology environment, ideally partnering closely with product and engineering teams.
• Operates with a high degree of autonomy, anticipates risks, resolves escalated issues, and remains accountable for outcomes with minimal supervision.
• Moves comfortably between defining strategy and advancing the critical details required for successful execution.
• Navigates organizational change with resilience, builds support for new approaches, and aligns stakeholders with differing priorities.
• Serves as a trusted subject-matter resource and raises team effectiveness by sharing expertise, providing feedback, and coaching junior colleagues.

Nice To Haves

• MBA preferred or business, engineering, or comp-sci preferred.

Responsibilities

• Queries and synthesizes complex data, builds scalable reporting and dashboards, and translates findings into actionable recommendations for senior leaders.
• Designs and improves scalable, cross-functional processes and operating models, driving alignment and adoption across teams.
• Evaluates, implements, and optimizes product-management systems, including roadmapping, analytics, and project-management platforms.
• Independently turns complex, ambiguous problems into clear strategies, roadmaps, and execution plans, exercising sound judgment with limited precedent.
• Leads analyses such as competitive research, pricing, customer segmentation, and opportunity assessment to inform product and business decisions.
• Builds trusted relationships with senior and cross-functional stakeholders, resolves competing priorities, and generates buy-in without formal authority.
• Communicates complex ideas clearly and persuasively, producing concise, decision-oriented materials for senior audiences.
• Strong understanding of product management and the software development lifecycle, with the credibility to advise product, engineering, design, and go-to-market teams.

Benefits

• Competitive pay
• Flexible work
• Inclusive, collaborative environment that supports your success

What This Job Offers

• Job Type: Full-time
• Career Level: Senior