Lead Product Manager, Shop & Console

Neon•San Francisco, CA

About The Position

Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co-pilot decisions, and abstract away risk and complexity for our customers. We’re replacing old-school, black-box relics with clear, modern, and developer-centric infrastructure. As an early team member, you’ll have the opportunity to shape and scale Neon’s product and culture, making a direct impact on our growth and success. You’ll join a collaborative, diverse team from world-class companies like Apple, Affirm, Unity, and Visa, backed by renowned VC's including Thrive, a16z, Griffin Gaming, Ribbit, and Renegade. If you want to build disruptive technology, challenge the status quo, and help game creators thrive on their own terms, read on. Neon is looking for a Lead Product Manager to own the two most critical pillars of our ecosystem: the Shop (our high-conversion gamer storefront) and the Console (our mission-control dashboard for developers). This is a "Lead" role, meaning you will operate with high autonomy, reporting directly to leadership. You will be responsible for the end-to-end product lifecycle—from deeply technical API integration discussions with developers to optimizing the millisecond-latency checkout experience for gamers.

Requirements

7+ Years in Product Management: Specifically within B2B SaaS, Fintech, or Gaming. You understand the complexity of platforms that serve both a business client and an end-user.
The "Developer Mindset": Experience building dashboards, analytics tools, or developer platforms (e.g., Stripe, Shopify, or AWS-style consoles).
Conversion Expertise: A proven track record of optimizing B2C-style "Shop" experiences (UI/UX, checkout flows, and engagement loops).
Hyper-Organized: You are a master of documentation and process. You can manage a complex backlog across two distinct product areas without losing momentum.
Technical Fluency: You don't need to code, but you must be able to hold your own in a room with engineers discussing APIs, webhooks, and data latency.
Strategic & Analytical: You lean on data to make decisions. You can define what "success" looks like for a new feature and build the tracking to prove it.
Stakeholder Management: Experience managing high-level XFN relationships and defending product trade-offs to leadership and external partners.

Responsibilities

Product Strategy & Roadmap: Define the vision for the Neon Shop and Developer Console. Prioritize features that balance immediate developer needs with long-term scalability.
The Shop (Conversion & Growth): Own the front-end user experience. You will obsess over conversion funnels, checkout optimization, and retention mechanics like daily streaks, personalized offers, and cart optimization.
The Console (Developer Experience): Build a world-class "Developer Console" for game developers. Ensure they have total visibility into technical performance, transaction analytics, and self-service tools to manage their game(s).
XFN Leadership: Act as the primary bridge between Engineering, Design, and the PMM Lead. You must be able to translate complex developer requirements into clear product specs.
Data-Driven Optimization: Use a highly analytical approach to monitor product health. You should be comfortable diving into SQL or analytics platforms to identify where users are dropping off or where developers are hitting friction.
Customer Discovery: Regularly interview game studios and developers to understand their pain points, ensuring the Console evolves from a "tool" into an "essential partner" for their business.

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