Lead Product Manager, Platform Experience

Ripple•Chicago, IL

1d•Hybrid

About The Position

This is the platform build that makes everything else possible. You will define the foundational architecture for one of the fastest-growing platforms in corporate treasury technology, backed by Ripple's global infrastructure and $100B+ in processed payment volume. Direct exposure to a CEO-level platform mandate and daily work alongside engineering, AI, and connectivity product teams serving Global 2000 corporations. The Lead Product Manager, Platform Experience defines the foundational layer that determines how fast every product pod at Ripple Treasury can complete their work. This role operates at the intersection of identity engineering, data model architecture, and platform UX, reporting to the Managing Director, Platform, AI and Quantitative Strategy. It carries the most significant platform-level scope on the product team. The mandate is direct: solve foundational problems once so no solution pod has to solve them again. In a platform built through acquisition and growing through ecosystem partnerships, the convergence of identity, data models, and user experience is the defining platform challenge of 2026.

Requirements

8+ years of product management experience, with at least 4 years owning a platform infrastructure, identity/authentication, or developer platform product in a B2B SaaS or enterprise software environment.
A track record of shipping platform capabilities that demonstrably accelerated dependent team velocity.
Deep familiarity with identity and access management (authentication, RBAC, authorizing, licensing), canonical data modeling principles, and platform API development.
Experience leading cross-product or post-acquisition integration work is directly relevant.
Translates platform experience trade-offs into clear product requirements for engineering and product leadership audiences.
Acts as an internal product manager. Your customers are other pods, not external clients.
Success means unblocked delivery by teams building on your platform.

Nice To Haves

Experience with enterprise identity platforms (Okta, Auth0, Azure AD, or equivalent) or licensing/entitlement management systems
Background in master data management (MDM) or canonical data model development in a multi-product environment
Experience in platform consolidation following mergers and acquisitions activity
Familiarity with design system governance or navigation architecture for enterprise SaaS
CTP, CFA or equivalent experience, or treasury management systems (TMS) background

Responsibilities

Define and maintain the primary data model for Ripple Treasury: counterparties, instruments, accounts, users. This central source of truth serves as the basis for every solution pod’s reference.
Lead the platform-wide identity and authorizing engine: user authentication, role-based access control, licensing enforcement, and enterprise client configuration.
Own the highest-priority platform initiative of 2026: a single identity layer spanning multiple products. Define the architecture, drive the roadmap, and deliver the integration achievement.
Define the product experience frame. This includes the L1, L2, and L3 navigation structure and the Home Portal that make Ripple Treasury feel like one platform.
Establish and maintain the standards all pods build to: API contracts, schema governance, authentication patterns, and platform integration protocols.

Benefits

Professional development budget to support other modes of learning.
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies.
Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events