Lead Product Manager, Personalization & User Intelligence

Realtor.com Careers•Austin, TX

14h•Hybrid

About The Position

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. At Realtor.com® , we’re on a mission to revolutionize the way people find and secure their dream homes. Every day, we process terabytes of data to power intelligent search and personalized recommendations that serve millions of home buyers, renters, and real estate professionals. Our core search engine sits at the heart of this experience—helping users discover the right home faster, with greater confidence. As Lead Product Manager for Personalization & User Intelligence, you will define and lead the strategy for a suite of foundational capabilities that power personalized, timely, and context-aware experiences across Realtor.com® ’s platform. These systems are critical to understanding our users’ intent, surfacing relevant content, and delivering the right message through the right channel at the right time. You will be responsible for building scalable systems that understand user preferences, extract intelligence from geographic and behavioral data, and orchestrate personalized experiences across touchpoints. Your work will play a vital role in improving user engagement, driving retention, and enabling product teams to move faster through reusable, intelligent services. This is a highly strategic and cross-functional role, visible at the executive level, with the opportunity to transform how users interact with Realtor.com® by infusing personalization, intelligence, and orchestration into every experience.

Requirements

8-10 ~~12+~~ years of product management experience, with at least 2 years owning backend platforms or infrastructure services related to machine learning models.
Former data scientist or machine learning engineer turned product manager strongly preferred
Bachelor’s degree or equivalent experience.
A strong strategic mindset with a demonstrated ability to define platform roadmaps that scale across multiple product domains.
Proven track record of driving impact through intelligent messaging platforms, real-time orchestration engines, or user modeling systems.
A deep understanding of experimentation frameworks and how to measure impact through engagement, retention, and lifecycle conversion metrics.
Strong data literacy; comfortable working with SQL, KPIs, dashboards, and partnering with data science on model iteration and success criteria.
Excellent communication and stakeholder management skills with the ability to influence leadership decisions and align technical execution with strategic business goals.
A passion for crafting personalized, respectful, and value-driven user experiences that scale.

Responsibilities

Define and execute a visionary roadmap for User & Geo Intelligence and Property Intelligence —enabling contextual, personalized content delivery across surfaces.
Lead efforts to deeply understand our users by consolidating behavioral signals, inferred preferences, and geo-spatial data into actionable user intelligence models.
Collaborate with product teams across the company to integrate user and geo intelligence into the full consumer experience, from search, to recommendations, marketing campaigns, and CRM workflows. You will make listing recommendations a core part of the consumer experience.
Drive adoption of reusable personalization services that unlock scalable and consistent user experiences across product surfaces.
Evangelize your roadmap and product vision clearly across the company, delivering executive-level updates and articulating measurable impact.