GPL Platform Transformation: Lead Product Manager – Payment Services

Wells Fargo Bank•San Francisco, CA

About The Position

Wells Fargo is seeking a Lead Product Manager to support the Payments Transformation Payment Services team within the Global Payments & Liquidity (GPL) Product & Platform organization. This role focuses on advancing core payment capabilities and driving modernization across payment platforms to support scalability, resiliency, and alignment with industry standards. This role is responsible for supporting end-to-end product delivery across Payment Services as part of a team building and enhancing strategic payment platforms. The position translates Payments Transformation objectives into actionable plans and measurable outcomes, ensuring product priorities, dependencies, and delivery milestones are aligned across Product, Technology, Operations, Risk, and Delivery teams. Operating within a complex, matrixed environment, the Lead Product Manager partners closely with product and delivery leadership to drive platform enhancements, manage dependencies, surface risks, and sustain momentum against strategic transformation goals. Success requires strong product ownership, delivery discipline, and the ability to navigate ambiguity while contributing to scalable, forward-looking platform capabilities.

Requirements

5+ years of Product Management, product owner, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Experience supporting payments transformation initiatives within large, complex organizations.
Strong understanding of end‑to‑end payments lifecycles, platforms, and messaging flows.
Proven ability to manage priorities and dependencies across multiple teams or workstreams.
Experience supporting large‑scale transformation or migration programs.
Familiarity with payment rails and messaging platforms such as ACH, FedNow, CHIPS, SWIFT, MT‑to‑MX, and ISO 20022.
Excellent written and verbal communication skills, including PowerPoint development and executive‑ready storytelling.
Strong organizational and prioritization skills with attention to detail.
Ability to synthesize complex inputs from diverse stakeholders into clear actions and recommendations.
Customer‑centric, outcome‑focused mindset with the ability to work independently, manage ambiguity, and meet delivery commitments.

Responsibilities

Support end-to-end product delivery across Payment Services, contributing to roadmap planning, prioritization, and sequencing of platform enhancements and capabilities
Translate Payments Transformation objectives and product priorities into actionable plans, aligning initiatives, releases, and workstreams to strategic platform outcomes
Partner with Product and Technology teams to support the design, build, and delivery of scalable platform enhancements across payment capabilities
Monitor delivery progress and product health, proactively identifying risks, bottlenecks, and constraints impacting platform build and release execution
Coordinate cross-functional delivery across Product, Technology, Operations, Risk, and external partners to enable integrated, end-to-end platform capability delivery
Participate in planning and delivery forums (e.g., PI planning, release planning, execution reviews) to drive alignment, readiness, and accountability for platform initiatives
Communicate product and delivery status, risks, and dependencies clearly to stakeholders and leadership, with focus on platform roadmap progress
Manage dependencies and execution risks, escalating issues and supporting trade-off decisions aligned to product and platform outcomes
Contribute to continuous improvement of product and delivery practices, strengthening governance, planning discipline, and ways of working across platform delivery efforts