Lead Product Designer

Artsy • New York, NY

11h • Hybrid

About The Position

Artsy is on a mission to expand the art market to support more artists and art in the world. As a Lead Product Designer, you’ll play a key role in shaping and elevating our customer experience, ensuring collectors and newcomers can seamlessly discover, follow, and purchase artworks. This role requires strategic, user-centered thinking and exceptional design craft to deliver engaging, frictionless experiences that help position Artsy as essential to people collecting art.
You’ll work on complex design challenges that directly impact how people first encounter Artsy and the art world, designing experiences that move casual browsers into engaged collectors. This is an exciting opportunity to drive innovative design solutions that expand our reach beyond traditional art market participants.
You will be part of Product Design, a collaborative group of designers embedded within a multidisciplinary Product organization. People in this group work as part of a team alongside Product, Data, and Engineering to drive user-centered decisions and deliver meaningful impact. Reporting to the Senior Director of Product Design, you will contribute to shaping the product roadmap, developing design solutions to high-impact problems of varying certainty—driving iterative, test-and-learn approaches in ambiguous problem spaces, while confidently accelerating toward focused outcomes in more established domains. You will also collaborate with peers to develop, evolve and continuously improve our design practice and infrastructure.
Role overview
We're looking for a Lead- or Principal-level Product Designer to transform Artsy from a destination for existing art enthusiasts into the discovery portal for new collectors. This role combines strategic thinking with hands-on craft, sitting at the intersection of customer acquisition, brand building, and AI-powered personalisation; designing and delivering the top-of-funnel experiences that introduce people to the art world.
You'll be designing for two critical audiences: existing art world participants who discover us through SEO, and future collectors who don't yet know they're interested in art. This is about shifting from tactical SEO optimisation to strategic traffic and acquisition thinking.

Requirements

• Design leadership experience.
• 6+ years designing digital experiences with demonstrated impact on acquisition and growth metrics
• Experience designing for multiple audience segments within the same product
• Strong portfolio showing systems thinking and strategic design decisions
• Strong design fundamentals including interaction design, information architecture, usability principles, workshop facilitation.
• Highly collaborative approach, thriving in cross-functional teams with engineers, product managers, and data analysts
• Strong communication and storytelling skills for different types of audiences, including senior stakeholders and leadership
• Growth and acquisition mindset
• Understanding of conversion funnel design and optimisation
• Experience working closely with marketing, SEO, and growth teams
• Comfort with experimentation and data-driven design decisions
• AI and emerging technology perspective
• Hands-on experience using AI tools to accelerate design work
• Thoughtful opinions on AI's role in user experiences
• Understanding of how emerging technologies might change user behaviour and expectations for Artsy
• Brand and experience thinking
• Ability to design experiences that build brand affinity alongside functional goals
• Experience creating cohesive experiences across different touchpoints/channels
• Understanding of how product design contributes to brand positioning

Responsibilities

• Design-led customer acquisition
• Transform high-traffic pages from conversion-focused to discovery-focused experiences
• Design acquisition strategies for audiences currently outside the art world
• Partner with marketing to create cohesive brand experiences beyond traditional product boundaries
• Bringing qualitative and quantitative data together to continuously improve the customer experience
• Discovery and journey design
• Design experiences that capture and nurture different stages of art interest and knowledge
• Create seamless transitions between discovery, education, and transaction moments
• Build systems that guide people into art collecting regardless of their starting point
• AI-accelerated design practice
• Experiment with AI tools to accelerate design iteration and testing cycles
• Build rapid prototypes to test how AI-augmented content and summaries might affect user engagement patterns
• Design and build experiments to help us learn what information drives discovery versus conversion
• Brand building through product
• Ensure product experiences reinforce brand positioning for unfamiliar users
• Create cohesive narratives that position Artsy as the definitive art discovery platform

Benefits

• Opportunity to reimagine the art industry while working with a talented, diverse, international team.
• Competitive salary and equity
• Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles
• We are a global hybrid team: most employees work from our NYC, London, or Berlin offices 2-3 days per week. (In-person expectations vary by role)
• Private healthcare & benefit options, including: medical, dental, enhanced parental leave, Pension Plan, life assurance, Employee Assistance Programme featuring free mental health support, physio, and more
• Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture
• Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more
• Artsy is committed to equitable compensation practices, and your offer will depend on the relevant experience and skillset you bring to the team.
• All compensation packages include meaningful Artsy equity and competitive health benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed