Lead Product Designer - Admin Team

Docusign • Seattle, WA

8d • Hybrid

About The Position

As a Lead Product Designer on the Admin team, you will shape the experience for the people responsible for configuring, governing, and managing Docusign across their organizations. As AI becomes an increasingly important part of the Docusign Intelligent Agreement Management platform, you will help define how administrators configure, understand, govern, and manage AI-powered capabilities with confidence. You will define how these experiences come together into a simple, cohesive Admin experience-making complex enterprise workflows understandable and helping customers confidently configure and manage Docusign at scale. You will design elegant, customer-focused web applications for millions of Docusign users around the globe. You communicate clearly and succinctly and bring cross-functional teams together around a common vision. You adeptly balance complex business and technical requirements with simple, engaging, user-centered solutions. This is a highly collaborative role working closely with Product Management, Engineering, User Research, Content Design, and the design team. Because Admin capabilities span the Docusign platform, you will also partner across product areas to create consistent patterns and experiences for administrators.
This position is an individual contributor role reporting to the Senior Manager, Experience Design.

Requirements

• BA/BS degree or equivalent work experience
• 12+ years of experience designing enterprise, consumer, and/or mobile user experiences for large-scale web services
• Experience designing complex enterprise software, administrative tools, configuration experiences, or platform products
• 2+ years experience coaching and mentoring junior team members in design and usability
• 2+ years experience with design and prototyping tools such as Figma, Adobe Creative Cloud, or Sketch
• Portfolio demonstrating product design strategy, interaction design, visual design, prototyping, design rationale, and strong communication and storytelling skills

Nice To Haves

• Experience designing AI-powered products, agentic experiences, or enterprise automation
• Experience using generative AI tools as part of the product design process, including concept exploration, prototyping, research synthesis, or design iteration
• Understanding of emerging AI interaction patterns and the challenges of designing for trust, transparency, explainability, user control, and governance
• Ability to identify where AI meaningfully improves an experience-and where a deterministic or traditional interaction is the better solution

Responsibilities

• Define the experience direction for Docusign Admin and translate that vision into clear, scalable product experiences
• Own design strategy and execution for complex Admin workflows, from early concepts through shipped experiences and ongoing improvement
• Design AI-powered experiences that help administrators configure, govern, monitor, and understand intelligent capabilities across the Docusign platform
• Apply principles of trust, transparency, explainability, human control, and responsible AI when designing enterprise AI experiences
• Use AI tools throughout the design process to accelerate exploration, prototyping, synthesis, and iteration while maintaining a high bar for design judgment and craft
• Simplify complex enterprise administration, configuration, permissions, governance, and management workflows

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Global benefits provide options for the following:
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree