Lead Product Designer

Better Mortgage • New York, NY

6d • Onsite

About The Position

Better is rebuilding home finance as an AI-native platform, aiming to transform a process that traditionally takes weeks into one that can be completed in seconds. With over $110 billion in loans funded and over $1.2 billion raised, Better operates at a significant scale while fundamentally rethinking homeownership. The company is seeking a highly creative, AI-native Lead Product Designer to define and enhance the future of the Better customer experience. This is a senior individual contributor role offering substantial influence. The designer will function as a design leader, taking ownership of complex product areas from conception to completion, shaping experience strategy, and elevating the standard of design craft, while remaining actively involved in the hands-on work. This role is best suited for individuals who are passionate about design quality and craft, excited by AI-native product experiences, comfortable navigating ambiguity and building from foundational principles, and energized by fast-paced, startup-like environments. The role involves acting as a liaison between product, design, and engineering teams, guiding strategic direction while maintaining close involvement with the execution of the work.

Requirements

• 6–10+ years of product design experience in consumer-facing digital products
• Strong portfolio demonstrating high-quality UX and visual design craft
• Experience designing complex, multi-step workflows (not just simple apps)
• Background in startup or high-growth environments preferred
• Proven ability to operate as a senior IC with leadership influence
• Strong systems thinking and ability to work across end-to-end journeys
• High proficiency in Figma and modern prototyping tools
• Demonstrated use of AI tools in your design workflow
• Ability to work onsite in NYC

Responsibilities

• Design and evolve AI-driven user journeys, including conversational, assistive, and predictive experiences.
• Reimagine traditional flows (e.g., mortgage, refi, savings) into intelligent, goal-based experiences.
• Explore new paradigms for AI-assisted decision-making and user guidance.
• Own complex, multi-step product journeys from concept through execution.
• Simplify high-friction workflows into intuitive, user-centered experiences.
• Design across web and mobile, ensuring consistency across all touchpoints.
• Set a high bar for visual design, interaction design, and UX clarity.
• Deliver polished, high-fidelity designs with strong attention to detail.
• Push the team toward more creative, differentiated product experiences.
• Design scalable patterns across complex workflows and product surfaces.
• Contribute to and evolve the design system.
• Ensure consistency without sacrificing flexibility or creativity.
• Partner closely with Product, Engineering, and leadership to shape direction.
• Act as a design voice in strategic decisions.
• Balance user needs, business goals, and technical constraints.
• Mentor other designers through critique and collaboration.
• Help elevate overall design culture and standards.
• Act as a hands-on leader without direct people management responsibility.
• Actively use tools such as ChatGPT, Claude, Figma AI, and emerging technologies in your daily workflow.
• Leverage AI for rapid ideation and prototyping, user flow exploration, and content generation and testing.
• Continuously experiment with new tools to increase speed and creative output.

Benefits

• Competitive base salary with bonus or incentive opportunities, depending on role
• A range of medical and dental plans to choose from based on your needs, with vision coverage available for you and your family starting on day one.
• 401(k) through Vanguard
• HSA with employer contributions
• FSA’s
• Employer Paid STD & LTD plans
• Access to financial planning resources
• Generous paid time off
• Company holidays
• Sick time
• Paid parental leave
• Childcare support, including employer matching for dependent care FSA.
• Mental health care (6 free virtual or in-person sessions) and wellness programs through Spring Health
• EAP access
• Pet insurance
• Lifestyle discounts
• Pre-tax Commuter benefit accounts with an employer match
• Meal and snack offerings in select offices
• Stipend to support your day-to-day - whether you’re in the office or working remotely.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed