Lead Product Designer, Slackbot Mobile

Salesforce•Atlanta, GA

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together, focusing on ambition, action, tech, trust, and innovation. The company is looking for Trailblazers passionate about bettering business and the world through AI, driving innovation, and upholding Salesforce's core values. This role is part of the Agentforce initiative, which is described as the future of AI and Salesforce. The company is hiring a Lead Product Designer to shape the future of Slack's Mobile and Slackbot experiences. Lead Designers at Slack are leaders who set the tone for work by being humble, smart, and collaborative. They are responsible for defining product direction, setting high design standards, and carrying features from vision through execution and launch, including prototyping and refining designs for Slack's diverse user base. The Slackbot Mobile team specifically focuses on how millions of users experience Slack on iOS and Android, and through Slackbot as an intelligent, helpful presence. Slack fosters a positive, diverse, and encouraging culture, seeking curious, inventive individuals committed to continuous improvement.

Requirements

At least 5 years of experience in an individual contributor role on a Product Design team, delivering mobile products from start to finish as part of a cross-functional team
A portfolio that demonstrates strong interaction design, visual design, and systems thinking, especially across mobile or conversational product experiences
Experience designing for iOS and/or Android, with a deep understanding of mobile design patterns and platform conventions
Experience designing conversational or AI-driven interfaces, such as bots, assistants, or intelligent features
Ability to thrive in a fast-paced, iterative environment and to balance speed with craft
Experience working across disciplines, including product, engineering, research, marketing, and developer relations
Fluency with prototyping as a tool to explore and communicate design ideas
Strong self-direction and the ability to contribute independently and collaboratively
Excellent written and verbal communication skills, with the ability to align teams and earn trust across stakeholders
A related technical degree required

Responsibilities

Work cross-functionally with product and engineering partners to represent the design team, facilitate design discussions, and ensure design quality
Collaborate closely with leadership to define features and influence the overall direction of your product area, and with Design Leadership to improve our design processes
Design flows, prototypes, sketches, and high-fidelity UI for experiments and features
Work closely with engineering to ensure a high-quality implementation and user experience throughout every phase of a project, and iterate quickly based on feedback
Lead by example with hands-on design work and by helping teammates grow their skills
Provide clear, constructive feedback and build a healthy design critique culture
Identify connections across initiatives and ensure we are delivering a cohesive end-to-end user experience
Mentor other designers, support hiring, and help evolve our design team practices