Lead Product Designer, AI and Intelligence
About The Position
This role leads AI-enabled product design initiatives across key Cisco Networking platforms and products, shaping experiences from discovery through launch and continued iteration. Your work will turn ambiguous AI, ML, automation opportunities into clear product concepts, flows, prototypes, and shipped experiences that help customers understand what is happening, decide what to do, and act with confidence. A key part of the role is defining reusable UX patterns for AI explanations, user control, review, correction, feedback, and intelligent interactions, so intelligent systems feel understandable, trustworthy, and useful across the portfolio. You will translate user goals into design direction, data models, telemetry requirements, and model training needs, connecting customer value to the technical systems behind it. In close partnership with cross-functional platform teams, this role shapes both the customer-facing experience and the AI behaviors, automation, and system logic behind useful, trustworthy products.
Requirements
- Portfolio demonstrating shipped AI-powered, ML-enabled, automation-heavy, or data-intensive product experiences, including complex customer journeys, data visualization, and decision-support interfaces
- 10+ years of professional product design experience with enterprise, platform, or technical products.
- Experience designing and shipping customer-facing AI-enabled products, including generative AI, ML-powered, or other intelligent product experiences in production.
- Experience designing adaptive experiences that respond to different personas, workflows, and customer contexts, helping customers understand what matters, decide what to do, and act with confidence.
- Experience translating user goals into product flows, prototypes, telemetry needs, data requirements, or model-related design requirements.
Nice To Haves
- Product and systems thinking across complex customer journeys, personas, workflows, and ecosystems.
- Technical fluency with AI, data science, platform, and engineering partners.
- Experience designing for trust, control, personalization, review, feedback, adoption, and responsible failure states.
- Experience mentoring designers, raising craft quality, and improving design collaboration.
- Experience using modern AI tools, prototyping, research, lean UX, and measurable outcomes to align teams and accelerate delivery.
Responsibilities
- Lead AI-enabled product design initiatives across key Cisco Networking platforms and products.
- Shape experiences from discovery through launch and continued iteration.
- Turn ambiguous AI, ML, automation opportunities into clear product concepts, flows, prototypes, and shipped experiences.
- Define reusable UX patterns for AI explanations, user control, review, correction, feedback, and intelligent interactions.
- Translate user goals into design direction, data models, telemetry requirements, and model training needs.
- Shape customer-facing experiences and AI behaviors, automation, and system logic in partnership with cross-functional teams.
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt employees)
- flexible vacation time off program (exempt employees)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
