Lead Product Designer, AI and Intelligence

Cisco•Denver, DE

10h

About The Position

This role is part of the Cisco Networking platform team, shaping portfolio-wide experiences in recommendations, automation, agentic workflows, predictive insights, and related areas. You will have agency to drive customer outcomes, partner across teams, and align with broader Cisco platform efforts where shared patterns matter. The work spans AI-powered automations, network health, data-rich insights, and other intelligence experiences that help customers understand their networks, decide what to do, and act with confidence. This is an individual contributor role for a product designer practitioner who has shipped customer-facing AI, ML, automation-heavy, or intelligence experiences and can help define strong AI experience design in practice. The successful candidate will bring strong product and systems thinking, technical fluency, interaction design, visual craft, and data visualization skills. You will partner closely with cross-functional platform teams to shape the customer experience, AI behaviors, workflows, and system logic behind useful, trustworthy, and shippable products. As UX designers, we consider the full customer journey across products, personas, workflows, and ecosystems. We believe product quality depends on team quality, so we place a high value on thoughtful hiring and the growth and development of everyone on our team.

Requirements

A portfolio showing shipped AI-powered, ML-enabled, or data-intensive product experiences with clear customer value, outcomes, and craft.
10+ years of product design experience leading complex enterprise, platform, or technical products from strategy through delivery.
Production experience designing AI-enabled products or ML-powered workflows, including trust, control, personalization, review, feedback, adoption, and failure states.
Strong UX/UI skills across interaction design, visual craft, systems thinking, and data visualization for complex workflows and decision support.
Technical fluency with AI, data, platform, and engineering partners, with experience aligning teams through research, prototyping, AI tools, lean UX, and measurable outcomes.
Experience mentoring designers, raising craft quality, and using AI tools to explore, prototype, test, communicate, and improve collaboration.

Responsibilities

Lead design for AI-enabled product experiences across Cisco Networking platforms and products, from discovery through launch and iteration.
Turn ambiguous AI opportunities into clear product concepts, flows, prototypes, and shipped experiences.
Design AI-first interactions that surface what matters, adapt to context, guide decisions, automate routine work, and keep customers in control.
Maintain deep understanding of AI technology, how it works, and how it is evolving.
Translate user goals into data models, telemetry requirements, model training needs, and design direction.
Partner across Networking to make technical capabilities useful for customers and feasible for teams to adopt.
Design adaptive experiences for different personas, behaviors, workflows, and customer needs.
Define reusable UX patterns for AI explanations, user control, review, correction, feedback, and advanced workflows across AI, intelligence, agentic, and automation-heavy experiences.
Partner with teams testing faster design methods, using AI tools and design thinking to improve collaboration, prototyping, and decision-making.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses subject to Cisco’s policies (non-sales roles)
performance-based incentive pay on top of their base salary (sales roles)