Lead Power Platform Developer
About The Position
CapTech is seeking a Lead Power Platform Developer to craft and execute a detailed implementation roadmap for Dynamics 365, aligning with client objectives and ensuring seamless CRM and ERP integration. This role involves conducting in-depth assessments to pinpoint process optimization and automation opportunities through Dynamics 365, advising on optimal organizational and team structures, and providing direct configuration and implementation assistance across various Dynamics 365 modules. The Lead will also oversee the deployment of the Dynamics 365 Customer Service module, including the setup of multiple work centers and external customer self-service features, as well as pilot implementations for HR and Finance modules. Fostering strong collaboration across client departments to guarantee an integrated and unified Dynamics 365 implementation approach is key. Additionally, the role involves designing and delivering effective training sessions, offering ongoing support, and continually assessing system performance to lead improvement initiatives.
Requirements
- 10+ Years of Microsoft Dynamics 365 and Microsoft Power Platform experience.
- Experience utilizing CCaaS or Omnichannel.
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Experience with hands-on development in Java, Python, or .NET.
- Demonstrated success in leading Microsoft Dynamics 365 implementations, with a robust portfolio of CRM and ERP projects.
- Expert knowledge of Dynamics 365 capabilities, configuration, and integration strategies.
- Strong project management proficiency, capable of guiding cross-functional teams in fast-paced settings.
- Exceptional communication skills, adept at translating technical details for a non-technical audience.
- Understanding how MS Dynamics integrates with other components in an Enterprise, like Salesforce.
- Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.
Nice To Haves
- Microsoft Dynamics 365 certification is strongly preferred.
Responsibilities
- Craft and execute a detailed implementation roadmap for Dynamics 365, aligning with client objectives and ensuring seamless CRM and ERP integration.
- Conduct in-depth assessments to pinpoint process optimization and automation opportunities through Dynamics 365.
- Advise on the optimal organizational and team structures needed to robustly support the Dynamics 365 ecosystem.
- Provide direct configuration and implementation assistance across various Dynamics 365 modules, from pilot projects to major rollouts.
- Lead the deployment of the Dynamics 365 Customer Service module, including the setup of multiple work centers and external customer self-service features.
- Oversee pilot implementations for HR and Finance modules, ensuring customization to meet client-specific requirements.
- Foster strong collaboration across client departments to guarantee an integrated and unified Dynamics 365 implementation approach.
- Design and deliver effective training sessions to users at all levels, promoting high platform adoption and competency.
- Offer ongoing support to ensure the maximization of Dynamics 365 functionalities.
- Continually assess system performance and lead improvement initiatives to boost functionality, user experience, and business value.
Benefits
- Generous PTO
- Health coverage
- Disability insurance
- Paid family leave
- Learning & Development Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
- Modern Health – A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources
- Carrot Fertility – Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
- Fringe – A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
- Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
- Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.
- 401(k) Matching – Generous matching and no vesting period
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What This Job Offers
Job Type
Full-time
Career Level
Senior
