Lead Power Platform Developer
About The Position
CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. This role involves crafting and executing implementation roadmaps for Power Platform and Dynamics 365, conducting organizational analysis for process optimization, advising on team structures, providing hands-on configuration and implementation support, leading the deployment of the Dynamics 365 Customer Service module, fostering collaboration, delivering training, and driving continuous system improvement.
Requirements
- 10+ Years of Microsoft Dynamics 365 and Microsoft Power Platform experience.
- Experience utilizing CCaaS or Omnichannel.
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Experience with hands-on development in Java, Python, or .NET.
- Demonstrated success in leading Microsoft Dynamics 365 implementations, with a robust portfolio of CRM and ERP projects.
- Expert knowledge of Dynamics 365 capabilities, configuration, and integration strategies.
- Strong project management proficiency, capable of guiding cross-functional teams in fast-paced settings.
- Exceptional communication skills, adept at translating technical details for a non-technical audience.
- Understanding how MS Dynamics integrates with other components in an Enterprise, like Salesforce.
- Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.
Nice To Haves
- Microsoft Dynamics 365 certification is strongly preferred.
Responsibilities
- Craft and execute a detailed implementation roadmap for Power Platform and Dynamics 365, aligning with client objectives and ensuring seamless CRM and ERP integration.
- Conduct in-depth assessments to pinpoint process optimization and automation opportunities through Dynamics 365 and Power Platform.
- Advise on the optimal organizational and team structures needed to robustly support the Dynamics 365 and Power Platform ecosystem.
- Provide direct configuration and implementation assistance across various Microsoft Suite modules, from pilot projects to major rollouts.
- Lead the deployment of the Dynamics 365 Customer Service module, including the setup of multiple work centers and external customer self-service features.
- Foster strong collaboration across client departments to guarantee an integrated and unified Dynamics 365 and Power Platform implementation approach.
- Design and deliver effective training sessions to users at all levels, promoting high platform adoption and competency.
- Offer ongoing support to ensure the maximization of Dynamics 365 and Power Platform functionalities.
- Continually assess system performance and lead improvement initiatives to boost functionality, user experience, and business value.
Benefits
- Generous PTO
- Health coverage
- Disability insurance
- Paid family leave
- Learning & Development Programs (certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths)
- Modern Health (mental health and well-being platform)
- Carrot Fertility (inclusive fertility and family-forming coverage)
- Fringe (company paid stipend program for personalized lifestyle benefits)
- Employee Resource Groups
- Philanthropic Partnerships
- 401(k) Matching
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What This Job Offers
Job Type
Full-time
Career Level
Senior
