Lead Player Services Representative

Miami Valley Gaming•Lebanon, OH

4d•Onsite

About The Position

Miami Valley Gaming is looking to hire a Lead Player Services Rep to help our Marketing team deliver the exceptional guest experience we're known for. This position is ideal for individuals interested in growing a hospitality career. We are seeking a dynamic, dependable, and guest-focused individual to join our MARKETING team.

Requirements

High school diploma or equivalent
Ability to perform typical tasks required in an entertainment/guest service environment
Ability to be on your feet for 8 hours at a time
Ability to pass a background check or be eligible for a gaming license
Customer service and hospitality skills
Thrive in a fast-paced environment
Dependable person who follows through on tasks
Good communication skills

Nice To Haves

Can-do attitude
Likes to keep busy
Doesn't mind to jump in and help with other tasks whenever needed
Enjoys not being stuck in a cubicle all day
Self-motivated and able to work independently
People person
Enjoys camaraderie that's inherent in a tight-knit team
Happy to take advantage of excellent training
Considering advancing in a hospitality or entertainment career
Enjoys working in a fun and friendly environment where you are never bored and time goes by quickly

Responsibilities

Deliver exceptional guest experience.
Assist the Marketing team.
Adhere to all service, health, safety, and personal hygiene standards.
Jump in and help with other tasks whenever needed.

Benefits

Competitive starting wage of $17.15/hr
Time and a half pay for select holidays and high-volume business days
Medical insurance
Dental insurance
Vision insurance
Very generous paid time off (PTO)
Company-paid life insurance
30% discounts at select restaurants
Employee referral program
Exceptional benefits
Many career paths for team members to move forward
Dynamic work culture
Incorporates FUN into company events
Opportunity to participate in various charitable activities to give back to the community