Lead, Platform Engineering

Mastercard • O'fallon, MO

4d • Onsite

About The Position

The Distributed Virtualization team, Distributed Platform program is looking for a Lead Engineer, Systems Platform Engineering, to assist in driving our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

Requirements

• Have a Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience
• Have an expert understanding of HCI Engineering Concepts and Methodologies with specific skillsets in VMWare, Aria ops, VCF and the vRealize suite of products
• Must follow IT industry trends in terms of SDDC concepts, VMWare roadmaps and next generation data center technologies
• Design and build automation to eliminate manual operational work, including provisioning, configuration, patching, scaling, and recovery across infrastructure and platforms.
• Develop and maintain self‑healing and resilient systems by automating incident detection, remediation, and recovery using monitoring, alerting, and runbook automation.
• Implement Infrastructure as Code (IaC) and policy‑driven automation to ensure consistent, repeatable, and compliant deployment of environments across data centers and cloud platforms.
• Integrate automation with CI/CD and DevOps toolchains, enabling safe, reliable releases, automated validation, and operations patching, upgrades, configuration drift remediation.
• Measure and improve reliability through SRE principles, defining and automating enforcement of SLIs, SLOs, and error budgets to balance platform stability with engineering velocity.
• Have a deep understanding and experience in automation techniques or processes, specifically with some of the products used (Jenkins, vRO, PowerCLI, Python, Terraform, GIT, Bitbucket, Artifactory)
• Have an expert understanding and knowledge of x86 rack mounted servers and or blade technologies, specifically Cisco UCS and Dell rack-mounted servers, and the troubleshooting and deployment of such infrastructure
• Must be high-energy, detail-oriented, proactive and able to function under pressure in an independent environment and have the ability to learn and take on challenging opportunities and work as a member of matrix based diverse and geographically distributed project team
• Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders
• Be skilled at explaining and presenting technical problems succinctly and clearly to senior management
• Have experience in HCI and data center architectural practices and principles
• Have experience in leading small short term focused projects
• Have experience in being a technical leader within a diverse team

Responsibilities

• Responsible for the analysis, design, development and delivery of our hypervisor solutions (VMWare)
• Define requirements for new applications and customization adhering to MasterCard standards, processes and best practices for virtual infrastructure solutions
• Develop, customize, and test applications to integrate to MasterCard’s specifications
• Provide leadership, mentoring, and technical training to junior team members
• Perform feasibility studies, cost and time analysis and create detailed estimates for external customers
• Assist in managing Mastercard’s HCI global fleet efficiently in terms of capacity management and technical refresh
• Be part of a team that plans, designs and develops technical virtual infrastructure solutions and alternatives to meet business requirements in adherence with MasterCard standards, processes and best practices and with a high level of innovation, cost effectiveness, high quality and faster time to market

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior