Lead Platform Engineer

Whataburger•San Antonio, TX

1d•Hybrid

About The Position

As a Lead Platform Engineer, you'll shape the future of restaurant technology by providing technical leadership across the platforms that power our restaurants, team members, and guest experiences. From modernizing cloud and on-premises solutions to advancing automation, AI capabilities, and scalable platform architecture, you'll drive innovative solutions that improve reliability, efficiency, and operational performance across the enterprise. In this role, you'll Make a Difference by delivering technology solutions that create meaningful impact for restaurant operations and the guest experience. You'll Serve with Heart by building dependable, secure, and supportable platforms that empower teams to do their best work. You'll Win as One through partnership with cross-functional teams, vendors, and business leaders to achieve shared goals. And you'll Move Forward Boldly by evaluating emerging technologies, challenging the status quo, and helping define the next generation of restaurant technology platforms.

Requirements

Bachelor's degree or equivalent work experience
6+ years of platform engineering, systems engineering, or related experience
Experience designing and supporting enterprise technology platforms
Experience with cloud platforms, preferably Microsoft Azure
Experience with APIs, system integrations, and distributed applications
Experience implementing automation and deployment frameworks
Knowledge of platform security, resiliency, and operational best practices
Experience leading complex technical initiatives from design through deployment
Strong troubleshooting and root-cause analysis skills
Ability to influence technical decisions across cross-functional teams
Strong communication, stakeholder management, and leadership skills

Nice To Haves

Experience supporting restaurant, retail, or multi-site technology environments
Expertise in Microsoft Azure architecture and cloud modernization
Experience with AI-enabled tools, automation platforms, or intelligent agents
Experience with data platforms, analytics, Power BI, or Microsoft Fabric
Experience establishing platform governance and engineering standards
Azure Solutions Architect Expert, DevOps Engineer Expert, or related certifications
ITIL, Product Delivery, Agile, or other relevant certifications
Experience mentoring engineers and leading technical communities of practice

Responsibilities

Lead architecture and modernization of restaurant technology platforms
Define platform standards for security, resiliency, observability, and deployment
Drive automation strategies that improve scalability and operational efficiency
Lead enterprise technology initiatives with broad business impact
Evaluate emerging technologies and translate them into practical solutions
Establish validation, testing, and production-readiness frameworks
Oversee platform integrations, vendor deliverables, and technical quality
Influence technology roadmaps, architecture decisions, and engineering standards
Partner with Product, Operations, Infrastructure, Security, and vendor teams
Mentor engineers and provide technical leadership across the organization
Guide proof-of-concepts, pilot programs, rollouts, and production stabilization
Champion continuous improvement across platform engineering practices
Perform additional duties as assigned

Benefits

Competitive Weekly Pay
Bonus Program that scales up to 2.5X payout potential based on company results
5 weeks PTO
Flex Weeks
Paid Corporate Holidays
Paid Parental Leave
401(k) match $1/$1 up to 4%
Competitive Medical, Dental and Vision Benefits
Short-term and Long-term Disability Benefits
Opportunities for Career Development and Growth
Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
Discounted Meals for You and a Guest
Wireless Service Discounts
Computer & Software Discounts
Fitness / Gym Discounts
Awards and recognition for all you do
Retirement Celebration Program