About The Position

ConvenientMD is seeking an experienced Advanced Practitioner Provider (APP), specifically a Physician Assistant or Nurse Practitioner, to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers patient-centered care and serves as a clinical leader for clinic staff, mentoring and supporting new-graduate providers and allied healthcare professionals. The role includes clinical assessment and treatment, accurate medical documentation, regulatory compliance, collaboration on patient care and dispositions, and ongoing professional development. The Lead Provider may act as a clinic leader when the Practice Manager is not in the clinic.

Requirements

  • Master’s degree and certification by a Physician Assistant (PA) or Nurse Practitioner (NP) certifying body.
  • Must have and maintain an unrestricted DEA license.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
  • Strong leadership skills and willingness and ability to mentor provider and non-provider clinic staff.
  • Ability to collaborate with others and contribute to a strong team dynamic.
  • Proactive, confident written and verbal communication skills, including elevating concerns and communicating directly with colleagues and patients.
  • Compassionate, authentic, patient-focused approach that supports patients with kindness and contributes to a sense of belonging.
  • Proficiency with Microsoft Office Suite or related software and clinical management systems (EMR).
  • Knowledge of customer and personal service principles, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
  • Knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules pertinent to medical practices.
  • Knowledge of relevant drugs, their chemical composition, structure, properties, and the processes and transformations they undergo.
  • Knowledge of non-pharmaceutical patient care aids, their uses, and their relevance to patient care.
  • Knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

  • Clinical experience in emergency medicine, urgent care, or an ambulatory care setting.

Responsibilities

  • Conduct health assessments and physical examinations, review medical histories, and address patients’ short- and long-term needs.
  • Interview patients, perform physical examinations, and obtain, update, and review medical histories.
  • Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret results.
  • Perform therapeutic procedures such as injections, immunizations, suturing, and management of wounds and infections.
  • Educate and counsel patients about their health, therapeutic regimens, growth and development, family planning, and wellness.
  • Prepare clear, complete, accurate, and legible medical records; type, edit, and electronically sign notes, reports, and records in the EMR in accordance with company policies.
  • Maintain a safe and clean work environment and follow company and state procedures, rules, and regulations.
  • Follow infection-control policies and protocols to protect patients and employees.
  • Comply with legal and professional requirements, monitor legislation, enforce applicable requirements, and advise management on needed actions.
  • Collaborate with providers and healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers.
  • Act as a clinic leader, particularly when the Practice Manager is not in the clinic.
  • Support and mentor new-graduate providers and other clinic staff.
  • Maintain professional and technical knowledge through educational workshops, professional publications, networks, and professional societies.
  • Precept new provider staff by providing information, educational opportunities, and experiential growth opportunities.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Eligibility for a productivity-based incentive program tied to visits per shift and aligned with quality standards.
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