Lead Physician Assistant (PA) - Urgent Care

ConvenientMD•Agawam, MA

About The Position

ConvenientMD is seeking an experienced Physician Assistant (PA) to serve as a Lead Provider in an urgent care clinic. The Lead Provider delivers high-quality, efficient, patient-centered care and acts as a clinical leader for clinic staff, mentoring new-graduate providers and allied healthcare professionals. The role also supports coordinated patient care and clinic operations, particularly when the Practice Manager is not in the clinic. The Lead Provider assesses patients through interviews, physical examinations, and review of medical histories; orders or administers diagnostic tests and interprets results; and performs therapeutic procedures such as injections, immunizations, suturing, and wound and infection management. The role includes educating and counseling patients, maintaining accurate electronic medical records, following safety and infection-control protocols, and complying with applicable legal and professional requirements. This position works collaboratively with providers and other healthcare practitioners to plan timely, coordinated dispositions, including transfers. The Lead Provider maintains professional knowledge through continuing education and serves as a preceptor, offering educational and experiential growth opportunities to new provider staff. Hourly pay is $68–$85, with eligibility for additional productivity-based incentive earnings tied to visits per shift and quality standards.

Requirements

Master’s degree and certification by a Physician Assistant certifying body.
Must have and maintain an unrestricted DEA license.
Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
Willingness and ability to mentor provider and non-provider clinic staff.
Collaborative approach and ability to contribute to a strong team dynamic.
Proactive, confident written and verbal communication, including raising concerns and communicating directly with colleagues and patients.
Compassionate, authentic, patient-focused approach that supports patients with kindness and understanding.
Proficiency with Microsoft Office Suite or related software and clinical management systems (EMR).
Strong knowledge of customer and personal service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Strong knowledge of applicable federal, state, and local laws and regulations, including HIPAA, OSHA, and state rules and regulations pertinent to medical practices.
Strong knowledge of relevant drugs, their chemical composition, structure, and properties, and the chemical processes and transformations they undergo.
Strong knowledge of non-pharmaceutical patient care aids, their uses, and their relevance to patient care.
Strong knowledge of current principles, methods, and procedures for medical evaluation, diagnosis, and treatment.

Nice To Haves

Clinical experience in emergency medicine, urgent care, or an ambulatory care setting is preferred.

Responsibilities

Conduct health assessments, physical examinations, and medical-history reviews to address patients’ short- and long-term needs.
Interview patients; perform physical examinations; and obtain, update, and review medical histories.
Administer or order diagnostic tests, including x-rays, electrocardiograms, and laboratory studies, and interpret test results.
Perform therapeutic procedures, including administering injections and immunizations, suturing, and managing wounds and infections.
Educate and counsel patients about their health, therapeutic regimens, normal growth and development, family planning, and wellness.
Prepare clear, complete, accurate, and legible medical records for each patient.
Type, edit, and electronically sign office notes, reports, and records using the EMR in accordance with company policies.
Maintain a safe and clean working environment in compliance with company and state procedures, rules, and regulations.
Follow infection-control policies and protocols to protect patients and employees.
Comply with legal and professional requirements, monitor legislation, enforce applicable requirements, and advise management on necessary actions.
Collaborate proactively with providers and healthcare practitioners to treat patients and plan timely, coordinated dispositions, including transfers.
Act as a clinic leader, particularly when the Practice Manager is not in the clinic.
Support and mentor new-graduate providers and other clinic staff.
Maintain professional and technical knowledge through educational workshops, professional publications, networks, and professional societies.
Precept new provider staff by providing information, educational opportunities, and experiential growth opportunities.

Benefits

Urgent care services at no cost to team members and their families.
Health insurance coverage.
Dental insurance coverage.
Vision insurance coverage.
Company-paid short-term disability.
Optional pet insurance.
401(k) match after one year of service.
Access to primary care, depending on location.
Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
Productivity-based incentive program for urgent care providers, tied to visits per shift and aligned with quality standards.