Lead Phlebotomy Tech

WVU Medicine

11d•Hybrid

About The Position

This position is responsible for coordinating daily workflow, scheduling, and training of assigned staff, and reviewing work to ensure completeness and consistency. The role involves performing blood and blood culture collection, as well as non-blood specimen collection including urine, sputum, and semen samples, and throat swabs. Chain of custody specimen collection is also a key responsibility. The Lead Phlebotomy Tech must perform venipunctures and skin punctures competently and expediently.

Requirements

High School Diploma or equivalent.
Two (2) years of phlebotomy experience.

Nice To Haves

Phlebotomy Certification (CPT).
One (1) year of phlebotomy lead experience.

Responsibilities

Coordinate daily workflow, scheduling, and training of assigned staff.
Review work to ensure completeness and consistency.
Perform blood and blood culture collection.
Perform non-blood specimen collection including urine, sputum, semen samples, throat swabs.
Perform chain of custody specimen collection.
Perform venipunctures and skin punctures competently and expediently.
Consistently draw blood competently and expediently with as little patient discomfort as possible for patient groups from neonates to geriatrics.
Properly label all specimens in the presence of the patient.
Operate basic laboratory equipment (e.g., centrifuges, computer systems, labeling printers, scanners, phone system, etc.).
Communicate effectively and appropriately with patients, clients, and staff.
Perform clerical duties such as filing, report distribution, processing, and faxing.
Collect drug screens (internal and external) using Chain of Custody Process, if applicable.
Assist Supervisor/Manager with day-to-day operations of the phlebotomy department.
Assist with the monthly scheduling of the phlebotomy staff and assign coverage for vacations and call-offs.
Monitor supply levels and submit supply requisitions as needed to maintain optimal level of supplies.
Assist with customer complaints and help with investigations into issues in the collection of specimens.
Assist Supervisor/Manager with monitoring and evaluating productivity reports, unreceived specimen list, and work queues.
Assist with the orientation of all lab staff into the laboratory.
Provide training to New Phlebotomy Techs.
Assist with annual competencies and evaluations of staff.
Oversee the operations of the phlebotomy department in the absence of the Supervisor/Manager.