Lead Phlebotomist

MyMichigan Health • Midland, MI

11d

About The Position

The Lead Phlebotomist works to coordinate the work of designated personnel in addition to fulfilling phlebotomy duties.

Requirements

• Completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience, has equivalent education, or a minimum of 3-4 years of phlebotomy experience.
• Minimum of 6 months experience in a hospital laboratory required.
• Individual must have the ability to accept and discharge responsibility, and have leadership qualities such as dependability, aptitude, experience, and competence.
• Communication, customer service, and organizational skills required.
• Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.
• Knowledge of specimen integrity guidelines; laboratory test and medical terminology; current laboratory policies, procedures, and protocols preferred.
• Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.
• Credential:DRIVERSLIC: Drivers License
• Equivalent Experience: In order to drive the company vehicle, must be eligible under the medical center insurance guidelines.
• Education: HIGH

Nice To Haves

• Certification preferred.
• Knowledge of specimen integrity guidelines; laboratory test and medical terminology; current laboratory policies, procedures, and protocols preferred.

Responsibilities

• Assists in coordinating shift staffing, and makes adjustments based on need. Scope includes initiating necessary pulls, calling in additional coverage when needed, and any other potential adjustments that may be indicated.
• Acts as technical expert in area, and is the initial shift resource for all questions or problems. Individual must be able to identify problems and effectively troubleshoot autonomously when needed.
• Performs invasive procedures including venipuncture, micro-capillary collections, central line draws (where applicable) and other test procedures on patients of all age groups by following exact protocols and procedures, including patient preparation prior to testing and administration of various glucose dosages.
• Works with phlebotomy supervisors to develop and implement best practice departmental workflows.
• Provides superior customer service by maintaining positive relations with patients during invasive procedures. Responds to the needs of customers of all ages and helps to resolve exceptions. Helps maintain laboratory market share with direct, professional communication with patients, physicians, nurses, and medical departments and outreach customers. Educates patients and other laboratory clients in proper test protocol.
• Accurately interprets physician orders to collect high quality specimens.
• Handles specimens including selection of the appropriate specimen type to ensure high quality, reliable test results. Provides the timely distribution of specimens to ensure the shortest possible turnaround time in order to reduce expenses within medical departments and improve patient care. Communicates with and prepares esoteric specimens for shipment to reference laboratories. Maintains specimen integrity.
• Follows patient registration procedures where required.
• Follows strict identification policies to accurately identify specimens.
• Demonstrates competency in Infection Prevention and Control practices and policies. Follows hand hygiene policies and utilizes personal protective equipment as required.
• Computer skills: knows multiple functions in the Laboratory Information System (LIS) and Hospital Information System (HIS), and reference lab computers. Uses the LIS computer to schedule work load and inpatient rounds; interprets test orders and places them into the computer, retrieves billing information and assists with patient registration, communicates test results according to strict confidentiality standards.
• Adheres to all laboratory policies and procedures. Maintains confidentiality of all medical information. Adheres to all Federal CLIA, CAP, and OSHA regulations.
• Demonstrates knowledge and ability and competence in treating patients who range in age from birth to 100+ years.
• In the performance of the regular job duties, it is appropriate for this position to have access to the medication room for the purpose of using the pneumatic tube station (where applicable).
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED