Lead Phlebotomist, 40hr, Day-Southbridge

UMass Memorial Health•Southbridge, MA

13d•Onsite

About The Position

The Lead Phlebotomist is responsible for helping with the training of new employees, the student program, and emergency coverage of shifts in the Phlebotomy Department. Maintains open communication between the laboratory departments, the nursing units and laboratory management. Assures that department functions according to all policies and procedures. Ensures quality and safe delivery of care to patients of all ages. Standard Lead Level Responsibilities: Distributes and monitors the flow of work for an assigned group of employees. Provides training and technical assistance to employees within the assigned work area. Assists supervisor in assuring that assigned employees are provided with appropriate resources, materials, and methods. Provides recommendations to manager or supervisor for the most efficient utilization of assigned personnel. Relays work instruction from the supervisor. Complies with established departmental policies, procedures, and objectives. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends variety of meetings, conferences, and seminars as required or directed. Demonstrates use of quality improvement in daily operations. Complies with all health and safety regulations and requirements. Maintains, regular, reliable, and predictable attendance. Performs other similar and related duties as required or directed.

Requirements

High School Diploma or GED required.
Graduate of either a certificate program in phlebotomy or medical assisting, or practical work experience at a hospital which trains in phlebotomy techniques required.

Nice To Haves

Previous phlebotomy experience and leadership experience preferred.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements

Responsibilities

Helps with the training of new employees, the student program, and emergency coverage of shifts in the Phlebotomy Department.
Maintains open communication between the laboratory departments, the nursing units and laboratory management.
Assures that department functions according to all policies and procedures.
Ensures quality and safe delivery of care to patients of all ages.
Distributes and monitors the flow of work for an assigned group of employees.
Provides training and technical assistance to employees within the assigned work area.
Assists supervisor in assuring that assigned employees are provided with appropriate resources, materials, and methods.
Provides recommendations to manager or supervisor for the most efficient utilization of assigned personnel.
Relays work instruction from the supervisor.
Complies with established departmental policies, procedures, and objectives.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Attends variety of meetings, conferences, and seminars as required or directed.
Demonstrates use of quality improvement in daily operations.
Complies with all health and safety regulations and requirements.
Maintains, regular, reliable, and predictable attendance.
Performs other similar and related duties as required or directed.