Lead Pharmacy Technician (2nd Shift)

McKesson•Jeffersonville, IN

1d•$22 - $37•Onsite

About The Position

McKesson is hiring a Lead Pharmacy Technician to support its high-volume, automated prescription fulfillment operations in Jeffersonville, Indiana. This role provides day-to-day operational leadership in a fast-paced, regulated pharmacy environment by coordinating workflow, supporting team performance, resolving operational issues, and ensuring production goals are achieved safely and efficiently. The Lead Pharmacy Technician serves as a key resource for pharmacy operations, helping balance workloads, support employee development, maintain compliance with pharmacy and safety standards, and drive continuous improvement throughout the fulfillment process. This position plays a critical role in ensuring medication accuracy, operational excellence, and exceptional customer service while supporting McKesson's mission of improving healthcare outcomes for patients nationwide.

Requirements

High School Diploma or GED, or relative experience, and typically requires 6+ years of related experience including minimum 3 years of experience in pharmacy operations, healthcare operations, distribution, manufacturing, logistics, or another highly regulated environment
Active Indiana Pharmacy Technician License or Indiana Pharmacy Technician In-Training License
Strong verbal, written, and interpersonal communication skills
Proficiency with Microsoft Office applications and standard PC software
Ability to analyze problems, make sound decisions, and implement effective solutions
Ability to work flexible hours as business needs require

Nice To Haves

Previous experience serving in a lead, trainer, coach, or team coordinator capacity
Experience working in automated, high-volume pharmacy fulfillment, mail order pharmacy, central fill, or healthcare logistics environments
Strong understanding of pharmacy production workflows, inventory processes, and fulfillment operations
Prior training and onboarding experience
Experience developing or maintaining standard operating procedures (SOPs)
Working knowledge of shipping and distribution systems such as GlobalShip
Experience leading continuous improvement initiatives and supporting operational excellence programs
Thorough knowledge of McKesson Central Fill processes, products, programs, and services

Responsibilities

Assist supervisors in planning, organizing, and coordinating daily work assignments for pharmacy employees
Monitor production activities, identify workflow bottlenecks, and balance labor resources to meet daily operational goals
Lead daily team operations and help ensure fulfillment, dispensing, shipping, and inventory activities are completed accurately and on schedule
Serve as a primary point of contact for customer concerns, operational issues, and escalation requests
Support prescription fulfillment activities including order filling, replenishment, receiving, put-away, cycle counts, dispensing, shipping, returns processing, and reclamation activities when necessary
Ensure adherence to site security requirements, pharmacy regulations, safety guidelines, and standard operating procedures (SOPs)
Provide peer coaching, mentoring, and on-the-job training to support employee development and operational success
Assist with the creation, revision, and implementation of SOPs and process improvements
Communicate operational performance, concerns, and opportunities for improvement to supervisors and leadership
Support quality initiatives, inventory management activities, specialty tracking duties, and continuous improvement efforts
Promote and maintain a 5S work environment and McKesson's Shared Principles (I2CARE & ILEAD)
Provide confidential performance feedback to supervisors regarding employee performance and development opportunities