Lead Pharmacy Technician

Knipper HEALTH

13h•Onsite

About The Position

Under the direct supervision of the Senior Pharmacy Manager, the Lead Technician will interact with other departments as required to respond to and resolve operational, client or patient reposted issues. Lead Technician will provide oversight for day to day operations with respect Technician and Administrative Support roles and responsibilities. Lead Tech may also provide training for Eagle staff including Pharmacy Technicians, PSS, Client Operations, Administrative Support, and Shipping/Packing.

Requirements

Registered Technician with Florida Board of Pharmacy in good standing
Certified Pharmacy Technician, in good standing (or must obtain within 6 months)
High School Diploma or equivalent
Three-years minimum of pharmacy experience
Excellent time management skills, with ability to adapt to rapidly changing priorities and deadlines
Well-organized and detail-oriented, with ability to successfully prioritize and manage multiple tasks to completion
Strong communication skills, both verbal and written, to communicate with all levels of people in a manner which illustrates superior professionalism
Must be able to build rapport and collaboration across all organizational levels to enhance the performance of the business unit
Can work equally effectively both independently and as part of a team
Ability to organize information in a clear and concise manner
Must have working knowledge of desktop computer applications such as MS Office including Outlook, Word, Excel and PowerPoint
Ability to adapt and be flexible in a variety of situations
Work independently with little supervision and meet daily deadlines
Ability to perform repetitious work accurately

Responsibilities

Oversee that routine, professional pharmacy functions are being completed accurately in a timely manner
Handle pharmacy service-related complaints and concerns in accordance with company policy and promote a positive patient experience
Develop and maintain training documents and references as systems and processes change.
Assist with Pharmacy Operation statistic reporting as needed.
Initiate SOP changes when procedural changes are required.
Attend/host meetings with internal and external teams as required.
Accurately process prescriptions per company policy based on areas of training responsibility
Respect and maintain confidentiality guidelines of HIPAA.
Follow all company policies and procedures.
Responsible for other duties as assigned.