Lead Pharmacy Technician (Inpatient)

Veterans Health Administration • Washington, DC

8d • Onsite

About The Position

The lead pharmacy technician performs duties independently which consist of significant scope, complexity and leads at least three GS-07 or more technicians. Duties Major duties include, but are not limited to: Assess workload volume throughout the day, identify backlogs, and makes staffing adjustments as needed to meet organizational goals. Identify areas of duplication of efforts and develop solutions to streamline processes, reduce waste, cost savings, and improve patient care. Responsible for organizing and assisting the pharmacy technician team to ensure assigned tasks are timely and accurately completed for their program area. Coordinate day-to-day maintenance and operation of pharmacy area equipment and automation. Promote harmonious relationships within the work environment and support the needs of the team and customer. Listens to informal complaints of employees and other customers in a helpful and timely fashion. If not able to remedy a situation, the lead will notify the pharmacy supervisor. Assists in training and orientating new and existing pharmacy technicians and students on policy and procedures. Identify and report developmental and training needs to ensure safety and quality control for their program area. Develops training schedules and assists in maintaining documentation for all pharmacy technicians and students. Effectively evaluates pharmacy activities to assist management to obtain short- and long-range objectives and goals. Conduct technician meetings to assure proper updates of departmental and hospital communications. Assist in the development of policies and procedures and participate in departmental goal planning and quality improvement activities. Maintain competence by participating in staff development programs. Guide, train, and provide technical direction of all pharmacy non-pharmacist technical staff and volunteers within the designated area of pharmacy. Evaluates and coordinates the workflow and technical aspects of pharmacy operations within their designated pharmacy service area. May be responsible for personnel scheduling, time-and-attendance processing, and quality assurance activities. Serves as on-line back up to other pharmacy technicians within the designated area of pharmacy.

Requirements

• Must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• Citizenship. Be a citizen of the United States. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S.C. § 7407(a).
• English Language Proficiency - You must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).
• For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT).
• At least 1 year of experience equivalent to the next lower grade level (GS-07).
• Comprehensive knowledge of concepts, principles, methodology and policies in a specialized area or section of pharmacy (such as sterile compounding, controlled substances, automation, clinical pharmacy, contact center, etc.)
• Skill in training and orienting new and existing pharmacy facility employees and students on proper policies and procedures.
• Ability to evaluate, analyze and coordinate workflow and work activities within a specialized area or section of the pharmacy.
• This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity.
• This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing.
• The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures.
• The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs.
• Must complete annual Employee Health requirements, such as TB screening, as a condition of employment.
• Lifting/carrying up to 44 lbs; Standing; Sitting; Walking; Kneeling; Bending/Stooping; Twisting; Pushing/pulling, Both legs required; Simple grasping; Use of fingers, Both hands required; Fine manipulation (includes keyboarding); Reaching above shoulders; Near vision correctable at 1316" to Jaeger 1 to 4, Far vision correction in one eye to 20/20 and to 20/40 in the other eye; Ability to distinguish basic colors; Ability to distinguish shades of colors; Hearing whispered voice (with or without aid); Emotional/mental stability; Walking on slippery or uneven walking surfaces; Working with hands in water; Working closely with others; and Protracted or irregular hours of work.

Nice To Haves

• Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Responsibilities

• Assess workload volume throughout the day, identify backlogs, and makes staffing adjustments as needed to meet organizational goals.
• Identify areas of duplication of efforts and develop solutions to streamline processes, reduce waste, cost savings, and improve patient care.
• Organize and assist the pharmacy technician team to ensure assigned tasks are timely and accurately completed for their program area.
• Coordinate day-to-day maintenance and operation of pharmacy area equipment and automation.
• Promote harmonious relationships within the work environment and support the needs of the team and customer.
• Listen to informal complaints of employees and other customers in a helpful and timely fashion. If not able to remedy a situation, the lead will notify the pharmacy supervisor.
• Assist in training and orientating new and existing pharmacy technicians and students on policy and procedures.
• Identify and report developmental and training needs to ensure safety and quality control for their program area.
• Develop training schedules and assist in maintaining documentation for all pharmacy technicians and students.
• Effectively evaluate pharmacy activities to assist management to obtain short- and long-range objectives and goals.
• Conduct technician meetings to assure proper updates of departmental and hospital communications.
• Assist in the development of policies and procedures and participate in departmental goal planning and quality improvement activities.
• Maintain competence by participating in staff development programs.
• Guide, train, and provide technical direction of all pharmacy non-pharmacist technical staff and volunteers within the designated area of pharmacy.
• Evaluate and coordinate the workflow and technical aspects of pharmacy operations within their designated pharmacy service area.
• May be responsible for personnel scheduling, time-and-attendance processing, and quality assurance activities.
• Serve as on-line back up to other pharmacy technicians within the designated area of pharmacy.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Review our benefits
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• Contact the hiring agency for more information on the specific benefits offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed