Lead, Payment Poster and Refunds

Radiology Partners

3d • $22 - $25

About The Position

Radiology Partners is a leading radiology practice in the U.S. serving healthcare facilities nationwide. As a physician-led and physician-owned practice, our mission is to transform radiology through innovation in clinical value, technology, service, and economics. We aim to elevate the role of radiology and radiologists in healthcare. This position will lead and support the Payment Posting and Refunds teams, focusing on workload management, staff development, performance coaching, and operational oversight. The role ensures accurate and timely posting of payments, adjustments, and denials, and serves as the primary escalation point for related issues. Key responsibilities include overseeing credit balance identification, refund processing, payment research, and resolving unidentified payments and account discrepancies. The goal is to drive operational efficiency and revenue cycle performance through auditing, quality assurance, collaboration, and continuous process improvement.

Requirements

• 3–6 years of revenue cycle experience, with preference for radiology or physician practice billing environments preferred
• Strong knowledge of payment posting processes, including EOBs, EFTs, ERAs, and payer reimbursement methodologies.
• Thorough understanding of Medicare, Medicaid, and commercial insurance payment and reimbursement practices.
• Excellent analytical, problem-solving, and communication skills, with the ability to identify revenue cycle impacts and drive effective solutions.
• Highly organized and detail-oriented professional who thrives in fast-paced, collaborative environments and is proficient in Microsoft Office applications.

Responsibilities

• Lead and support Payment Posting and Refunds teams, including workload management, staff development, performance coaching, and operational oversight.
• Ensure timely and accurate posting of insurance and patient payments, adjustments, contractual allowances, deductibles, copays, and denials.
• Serve as the primary escalation point for payment posting and refund-related issues, partnering with leadership to resolve challenges and improve processes.
• Oversee credit balance identification, refund processing, payment research, and resolution of unidentified payments, recoupments, and account discrepancies.
• Drive operational efficiency and revenue cycle performance through auditing, quality assurance, cross-functional collaboration, and continuous process improvement.

Benefits

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
• Compensation Reviews
• Career Growth Opportunities
• Generous PTO Plans
• Paid Holidays
• Health & wellness coverage options
• 401k benefits
• Family planning
• Telehealth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed