Lead Patient Services Representative
About The Position
WHO WE ARE AND WHAT WE DO: Join Premier Radiology, Transform your Career and Radiology! Who We Are: Discover Premier Radiology, the gateway to top-tier outpatient imaging in Tennessee! With access to hundreds of board-certified radiologists, we deliver state-of-the-art diagnostic care conveniently. Our mission is clear: providing high-quality, affordable imaging studies right where our patients live and work. From specialized radiologists to skilled technicians, accuracy and patient satisfaction drive us. Along with Radiology Partners, the leading practice in the U.S., we’re here to Transform Radiology. What We Offer: Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology. Here’s why you should join the RP / Premier Radiology team: Community presence: 20+ clinics across Nashville Flexible work environment, work/home life balance Competitive compensation and benefits Leading the pack in the development of AI tools and technology resources Opportunities for professional development Premier Radiology is seeking a talented, patient-focused individual to join or growing team as a Lead Patient Services Representative. POSITION SUMMARY: Oversee daily operations of the front desk division Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system Fill in at front desk as needed
Requirements
- Minimum of two years of work experience, preferably within a medical office setting
- Solid understanding of Medical Terminology
- Knowledge of clinical policies including safety, privacy, and HIPAA regulations
- Positive attitude and patient-focused mindset
Responsibilities
- Oversee daily operations of the front desk division
- Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system
- Fill in at front desk as needed
Benefits
- Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
- Compensation Reviews, Career Growth Opportunities
- Generous PTO Plans and Paid Holidays
- Proudly Certified as a Great Place to Work for Five Consecutive Years
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
