Patient Services Representative

Advent•Murfreesboro, TN

4d•$16 - $20•Onsite

About The Position

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Patient Service Representative (Part-time) Locations: Murfreesboro, TN - with occasional coverage in Franklin, TN How you will make an impact as a Patient Services Representative: The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journey

Requirements

Prior medical experience required
Solid technology skills including Outlook, Word, Excel, Electronic Health Records
Proven ability to independently apply best practices in time management
Proven ability to multitask in a fast-paced environment
Prior experience and/or desire to work in a role held accountable to quality performance metrics
Strong customer service focus
Great attention-to-detail and accuracy in work
Solution oriented problem solver
Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done

Responsibilities

Greet patients and accurately checks patients into EHR using established patient registration check-in protocols
Order Sleep Study device utilizing system
Upload sleep study reports into system
Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
Schedule patient appointments
Answer call center calls to provide overflow coverage as necessary
Owns opening of clinic and closing of clinic per established guidelines
Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule
Order medical supplies and pharmaceuticals as needed, per established protocol
Ability to assist with additional non-clinical patient support tasks as needed