Patient Services Representative

McLaren Health Care • Flint, MI

7d • $15 - $19 • Onsite

About The Position

Patient Service Representative facilitates the delivery of comprehensive cancer care through coordination and scheduling of patient care, outpatient services. They are responsible for capturing patient medical histories/records and other health related information, scheduling patient appointments, and communicating with referring physicians and/or physician offices. They assist the physicians and clinical staff with data collection and data entry for the oncology patient. Provides secretarial support typing letters, reports performs related office duties.

Requirements

• High School Diploma
• Minimum of 1 year previous customer service experience

Nice To Haves

• Possess 4 months related Radiation Oncology experience
• 1 year of previous medical office/reception experience

Responsibilities

• Provides reception for Cancer Center inquiries and refers to appropriate team member for resolution.
• Completes patient intake information, registers patient within our EMR.
• Schedules clinical assessments, new admission appointments and establishes new patient accounts. Maintains EMR. Register patients thru 4Medica for Lab work at cancer center.
• Makes Radiation Oncology Bar Codes for identifying patients in the EMR for clinical staff purposes.
• Coordinates all referrals to and from cancer center Clinic including those received by telephone or fax.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED