Lead Patient Services Rep
About The Position
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey.
Requirements
- 3 years experience in a medical environment required.
- Computer literate, excellent communication and customer service skills.
Nice To Haves
- Some knowledge of medical insurances preferred.
- Leadership experience preferred.
Responsibilities
- Lead others in providing prompt and accurate patient registrations while delivering good customer service.
- Serve as a lead and the front-line contact person for all incoming patients.
- Greet, register, schedule and provide general information to patients and/or their families.
- Ensure that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance.
- Ensure a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.
Benefits
- health
- dental
- vision
- life
- disability
- retirement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
