Lead Patient Service Representative
About The Position
Premier Radiology, a practice of Radiology Partners (RP), is seeking a Lead Patient Service Representative for the Greater Nashville, TN area. Premier Radiology is a leading outpatient imaging provider in Tennessee, known for convenient access, high-quality care, and exceptional patient experience. As part of RP, a national radiology organization, Premier combines local care with advanced technology and community-based locations. This role offers a true work-life balance in an outpatient setting with no on-call shifts or overnights, opportunities for professional growth, and a fun, team-first culture. Radiology Partners has been Certified Great Place to Work™ for five consecutive years.
Requirements
- Minimum of two years of work experience, preferably within a medical office setting
- Solid understanding of Medical Terminology
- Knowledge of clinical policies including safety, privacy, and HIPAA regulations
- Positive attitude and patient-focused mindset
Responsibilities
- Oversee daily operations of the front desk division
- Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system
- Fill in at front desk as needed
Benefits
- Competitive compensation
- Comprehensive total rewards
- Health and wellness coverage options
- 401(k) with employer offerings
- Paid time off
- Paid holidays
- Incentive and productivity programs (where eligible)
- Family planning benefits
- Telehealth benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
