Lead Patient Service Representative - Family Medicine

BJC HealthCareO'Fallon, MO
Onsite

About The Position

Come join our team as a full-time Lead Patient Service Representative with BJC Medical Group in Family Medicine located at our new clinic in Winghaven, this is a rare opportunity to join a great team! Outpatient 40-Hours per week Day Shift Benefit Eligible NO CALL, NO WEEKENDS, NO HOLIDAYS

Requirements

  • High School Diploma or GED
  • 2-5 years experience
  • No Supervisor Experience

Nice To Haves

  • Preferred Medical Office Experience
  • 5-10 years experience

Responsibilities

  • Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
  • Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
  • Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
  • Serves as a subject matter expert; answers general and technical questions from other staff members; helps make decisions and resolve complex issues.
  • Provides training and support to both new & existing staff.

Benefits

  • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
  • Disability insurance paid for by BJC
  • Annual 4% BJC Automatic Retirement Contribution
  • 401(k) plan with BJC match
  • Tuition Assistance available on first day
  • BJC Institute for Learning and Development
  • Health Care and Dependent Care Flexible Spending Accounts
  • Paid Time Off benefit combines vacation, sick days, holidays and personal time
  • Adoption assistance
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