Lead Partner Account Technology Strategist

Cloud Software Group•Lake Mary, FL

2d•Remote

About The Position

This role focuses on empowering partners to sell Citrix-based solutions through comprehensive enablement, joint sales activities, and technical support. The position involves pre-sales activities like product demos and solution architecture, as well as post-sales engagement to ensure active product use and customer satisfaction. The individual will also serve as a strategic technology advisor to partners, building relationships with their leadership and aligning goals with Citrix's strategic objectives.

Requirements

Solid understanding of Citrix's competitive domain and technologies.
Ability to diffuse complicated technical and political situations with partners and customers.
Must be flexible, dependable, and capable of quickly learning new products and technologies.
Demonstrated a broad understanding of one of the following areas of focus: DaaS, Application delivery, Server Virtualization, Enterprise Browser, Enterprise Mobility Management, and Networking.
Exhibits a positive attitude, represents Citrix to business partners as well as customers in the best possible fashion, and fosters interest in our offerings.
Prioritizes and manages many diverse tasks.
Completes paperwork and uses internal Citrix account management applications in a timely fashion (expenses, CRM entries, feedback questionnaires).
Excellent oral and written communication skills, as well as excellent presentation skills.
Strong work ethic, attitude, and follow-through ability.
Possesses a high level of specialized sales and product solution knowledge.
Bachelor’s degree or equivalent experience.
7+ years of Sales Engineering, Consulting, or Customer Success experience in high-tech, indirect sales, and procurement environments with a record of success in driving customer adoption of technology.
Ability to travel within assigned territory.

Nice To Haves

Citrix Certified Expert Virtualization (CCE-V)
Citrix Certified Professional – Virtualization
Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC)
Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA)
Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS)
Microsoft Certified Azure Administrator
Azure Solutions Architect
AWS Certified Cloud Practitioner
Google Associate Cloud Engineer
Updated Security Certifications

Responsibilities

Provide resources and training to empower partners to sell Citrix-based solutions.
Conduct joint sales activities such as webinars, bootcamps, conferences, and videos.
Manage provisioning and configuration of NFR licensing and demo environments.
Deliver product feature training and support Citrix-based offering development.
Articulate industry trends and insights.
Serve as an external spokesperson and evangelist for Citrix’s vision and associated technologies.
Facilitate product demos, presentations, Proofs of Concept (PoCs), and respond to RFIs, RFPs, and RFEs.
Architect solutions tailored to partner and customer needs.
Assess the potential application of Citrix products to meet customers’ business needs.
Build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.
Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle.
Enable partner to run technology assessments in customer accounts.
Ensure active product use and reduce churn through strategic support.
Coordinate and align cross-functional resources to ensure customer needs are met.
Serve as a point of contact for support escalations.
Build relationships with services leads and C-level technology executives in the partner organization and hold regular meetings with them.
Align partner goals and services offerings with Citrix’s broader strategic objectives.
Develop joint value proposition.
Drive the generation of RFEs.
Collaborate with partner product teams to develop and influence partner-focused roadmaps.
Drive the expansion of use cases and increase adoption of Citrix-based services.