Lead Parking Attendant

Delta Downs Racetrack Casino HotelVinton, LA
Onsite

About The Position

Oversees daily parking of vehicles by attendants, break scheduling, vehicle pickups/retrievals and new hire training. Ensures department adherence to company and departmental policies and procedures. Accurately assign and verify vehicle claim tickets upon arrival and retrieval. Keep driveway clear of any vehicle that do not require valet assistance, clean areas around booth, and valet area. Inspect vehicle and report damages that exist prior to or after parking. Distribute vehicle claim tickets and oversee key storage area/booth. Prepare weekly work schedules, and maintain employee time and attendance. Respond to and resolve guest concerns and complaints. Hire, supervise, train, evaluate job performance, and administer discipline for team members. Other duties as assigned by management.

Requirements

  • Must have at least three (3) years of valet experience
  • Must maintain clean driving record
  • Must possess a valid state driver license
  • Must be able to drive automatic and manual transmission
  • Must be able stand, walk, and run for short bursts during shift
  • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations

Responsibilities

  • Oversees daily parking of vehicles by attendants
  • Manages break scheduling
  • Handles vehicle pickups/retrievals
  • Conducts new hire training
  • Ensures department adherence to company and departmental policies and procedures
  • Accurately assigns and verifies vehicle claim tickets upon arrival and retrieval
  • Keeps driveway clear of any vehicle that do not require valet assistance
  • Cleans areas around booth and valet area
  • Inspects vehicles and reports damages that exist prior to or after parking
  • Distributes vehicle claim tickets
  • Oversees key storage area/booth
  • Prepares weekly work schedules
  • Maintains employee time and attendance
  • Responds to and resolves guest concerns and complaints
  • Hires, supervises, trains, evaluates job performance, and administers discipline for team members
  • Performs other duties as assigned by management
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