Temp Lead Park Attendant

Dakota County•Eagan, MN

9d•Hybrid

About The Position

The Dakota County Parks Department is currently recruiting to fill Temporary Lead Park Attendant positions for the upcoming winter season. The purpose of the Lead Park Attendant position is to provide outstanding customer service for the Dakota County Parks, specifically in the areas of visitor services at the Lebanon Hills Visitor Center so that park visitors can enjoy and explore the vast Dakota County Park System. Lead Park Attendants work alongside our team of Temporary Park Attendants providing similar duties as well as shift lead responsibilities to ensure smooth operations.

Requirements

Must be 18 years of age or older.
1 year customer service experience
Valid driver's License
Continuous high level of customer service.
Comfort and ability to communicate effectively and appropriately with a variety of audiences.
Self-motivated, self-starter, and enthusiastic about the outdoors.
Proven ability to work well with others.
Ability to work flexible hours (evenings, weekends, and holidays).
Familiarity with Microsoft Windows computer applications.
Willing to learn and perform other duties.

Nice To Haves

Previous work experience leading or supervising others.
Previous work experience in a parks or recreation setting.
Money handling experience preferred.
Knowledge of outdoor recreation equipment (canoes, kayaks, stand up paddleboards, fishing poles, snowshoes, cross-country skis, and kicksleds) helpful.
Knowledge of natural history and outdoor recreation helpful.

Responsibilities

Provide high-level customer service to ensure visitors receive accurate and appropriate information in a welcoming and timely manner.
Greet and interact with customers at assigned locations and facilities. Quickly and competently facilitate recreation equipment rental reservations concession and pass sales.
Staff the Visitor Center and Rental Center consistent with the vision of the Parks Department. Ensure work areas, public areas and rental equipment is kept clean, orderly and free from hazards.
Staff the Rental Center as a shift lead. Assist customers with fishing poles, canoes, kayaks, and stand-up paddleboards in the summer months and snowshoes, cross-country skis and kicksleds in the winter months. Ensure recreation equipment is maintained in good working order.
Provide general instruction, information and education in the use of recreation equipment and related outdoor recreation skills. Provide trail, park and education information to customers answering questions appropriately.
Ensure all paperwork including rental agreements, incident reports, and daily logs are completed accurately.
Use computerized reservation software and Microsoft Office applications.
Ensure cash handling and daily record keeping procedures are followed.
Provide lead work direction as a shift lead and in the absence of the Park Operations Coordinator, including evenings and weekends ensuring all staff receive appropriate breaks.
Assist Park Operations Coordinator in the training and support of Temporary Park Attendant team.
Assist with park special events.
Assist with special projects and perform other duties as apparent or assigned.