Lead Packaging Technician

Crisp Community•Norwich, CT

2d•Onsite

About The Position

At CRISP CANNABIS, we take pride in delivering top-tier cannabis products crafted with precision, compliance, and care. As Connecticut's legal cannabis market continues to grow, we are seeking a dedicated, detail-oriented Lead Packaging Technician to join our production team. If you excel in a fast-paced manufacturing environment, thrive on technical precision, and take pride in crafting high-quality cannabis products, this is your opportunity to build a rewarding career at the forefront of the cannabis industry. The Lead Packaging Technician is a working-floor position that reports to the Packaging Supervisor and carries the Supervisor's direction onto the packaging floor. This role actively packages product while providing immediate task direction, reinforcing procedures, monitoring pace and quality, and escalating issues to the Packaging Supervisor.

Requirements

Must be 21 years of age or older.
High school diploma or equivalent required.
At least one year of packaging or production experience; regulated-industry experience preferred.
Previous team-lead, training, or floor-coordination experience preferred.
Working knowledge of packaging SOPs, batch records, label controls, sanitation, and safety.
Ability to operate packaging equipment and perform approved minor troubleshooting safely.
Strong attention to detail, organization, recordkeeping, time management, and priority control.
Clear communication, sound judgment, dependable attendance, and ability to lead by example.
Flexibility for overtime, weekend work, or schedule shifts is required based on operational demands, inventory audits, and production deadlines.
Must successfully complete a post-offer background check and meet state licensing/credentialing criteria.

Nice To Haves

regulated-industry experience preferred
Previous team-lead, training, or floor-coordination experience preferred

Responsibilities

Actively perform packaging work and, when assigned and appropriately trained, assist Post-Harvest, Processing, Inventory, Cultivation, or other departments while maintaining a visible, dependable floor presence for Packaging Technicians.
Carry out the approved daily packaging plan and help organize workstations, immediate tasks, and break coverage within the Packaging Supervisor's direction and the Production Manager's broader priorities.
Provide immediate direction and real-time correction when Technicians are not following SOPs, batch instructions, safety rules, or quality standards.
Support training and onboarding assigned by the Packaging Supervisor and reinforce approved packaging, labeling, sanitation, documentation, and equipment practices.
Monitor work pace, quality, focus, and completion and keep the Packaging Supervisor informed of floor status and support needs.
Escalate recurring performance, staffing, quality, equipment, safety, or procedural concerns to the Packaging Supervisor.
Confirm assigned bulk or work-in-process is present, identified, and ready before work begins and report shortages, delays, or inconsistencies.
Check returned or released material against the Packaging Supervisor's direction and report incomplete, damaged, late, or inconsistent material.
Prepare workstations, equipment, approved labels, and packaging components for assigned work and promptly communicate missing needs.
Verify product identity, weight, count, seal, batch information, and finished-unit quality before handoff.
Use only approved labels and components and ensure correct application under Connecticut DCP requirements and company procedures.
Maintain accurate, real-time travelers, batch records, counts, waste, rejects, work-in-process, and completion records.
Provide accurate packaging data and complete only seed-to-sale system entries specifically assigned and authorized by the Packaging Supervisor.
Stop and isolate affected work and escalate any product, label, count, seal, or record discrepancy.
Operate, clean, change over, and perform approved minor troubleshooting on packaging equipment.
Complete line clearance, sanitation, and changeover checks to prevent mix-ups, cross-contamination, and downtime.
Monitor line-side materials and report shortages or replenishment needs to the Packaging Supervisor before they delay production.
Stage and transfer completed product and records to Inventory only as directed by the Packaging Supervisor.
Report output, incomplete work, constraints, material status, and next shift needs to the Packaging Supervisor.