Lead Package Handler - Reno HUB

OnTrac • Reno, NV

7d • $22 • Onsite

About The Position

OnTrac is hiring a Warehouse Package Handler Lead. This position plays a crucial role in overseeing the offloading, loading, and sorting of packages for distribution. Our Package Handler Leads are the ultimate team players. They work closely with Area and Operations Managers to train new hires, support business metrics, and uphold company values. Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? We encourage you to apply today to connect with a recruiter!

Requirements

• At least 1 year of industry experience.
• Ability to regularly lift, push, and pull 25 to 35 lbs, occasionally carry up to 50 lbs, and occasionally push or pull up to 150 lbs using a pallet jack or gaylords to transport large packages.
• You must be at least 18 years of age.

Nice To Haves

• High school diploma or general education degree (GED) preferred.
• 1 year of leadership experience preferred.
• Strong knowledge of package handling and sortation workflows.
• Ability to lead by example in safety, productivity, and attendance.
• Effective communication and basic coaching skills.
• Ability to problem-solve in a fast-paced, high-volume environment.
• Comfortable providing direction to peers and supporting leadership initiatives.

Responsibilities

• Promote a safe work environment by enforcing company safety protocols, including dock, conveyor, and lockout/tagout procedures.
• Train and guide package handlers, providing hands-on demonstrations and ongoing performance feedback.
• Oversee package handling, sorting, and inspection processes to ensure accuracy, prevent damage, and avoid misroutes.
• Monitor equipment functionality, submit maintenance requests, and manage damaged freight according to company procedures.
• Check in and check out third-party drivers, verify credentials, and ensure proper documentation and manifest accuracy.
• Load and unload packages from trailers, conveyor belts, and sortation equipment.
• Sort, scan, and route parcels to designated areas based on destination or route.
• Provide guidance and direction to package handlers during assigned shifts.
• Assist with onboarding and training new team members.
• Monitor workflow and help balance labor to meet volume and service timelines.
• Reinforce safety practices, proper lifting techniques, and compliance with procedures.
• Identify and communicate performance issues, productivity gaps, or operational concerns.
• Serve as a point of contact for operational questions and issue escalation.

Benefits

• Medical, Dental, and Vision insurance; HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
• Competitive benefits and 401(k) with company match
• Referral Bonus Program – up to $500 per referral!
• Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave
• Paid Holidays
• Employee Assistance Program
• Safe and clean work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED