Lead Package Handler - Ontario HUB

OnTrac•Commerce, CA

1d•Onsite

About The Position

OnTrac is hiring a Lead Package Handler to oversee the offloading, loading, and sorting of packages for distribution. The role works closely with Area and Operations Managers to train new hires, support business metrics, and uphold company values. The Lead Package Handler guides package handlers during assigned shifts, helps manage workflow, and supports safe, accurate, and timely operations. The position is part-time, Friday through Monday, from 12:00 PM to 9:00 PM. Hours may change based on business needs. The posting lists the location as 41 E. Northern Stacks Dr., Minneapolis, MN, while the title and introduction refer to the Ontario HUB and Ontario, CA. The work takes place primarily in a warehouse, with possible exposure to varying temperatures, noise, and moving equipment. It involves frequent standing, walking, lifting, and handling packages throughout the shift. The position requires sufficient visual and auditory ability to navigate the warehouse safely, identify hazards, and communicate effectively in a noisy environment.

Requirements

At least 1 year of industry experience.
At least 18 years of age.
Ability to regularly lift, push, and pull 25 to 35 lbs, occasionally carry up to 50 lbs, and occasionally push or pull up to 150 lbs using a pallet jack or gaylords.
Strong knowledge of package handling and sortation workflows.
Ability to lead by example in safety, productivity, and attendance.
Effective communication and basic coaching skills.
Ability to problem-solve in a fast-paced, high-volume environment.
Comfort providing direction to peers and supporting leadership initiatives.
Sufficient visual and auditory ability to safely navigate the warehouse, identify hazards, and communicate effectively in a noisy environment.

Nice To Haves

High school diploma or general education degree (GED) preferred.
1 year of leadership experience preferred.

Responsibilities

Promote a safe work environment by enforcing company safety protocols, including dock, conveyor, and lockout/tagout procedures.
Train and guide package handlers through hands-on demonstrations and ongoing performance feedback.
Oversee package handling, sorting, and inspection to ensure accuracy, prevent damage, and avoid misroutes.
Monitor equipment functionality and submit maintenance requests.
Manage damaged freight according to company procedures.
Check in and check out third-party drivers, verify credentials, and ensure proper documentation and manifest accuracy.
Load and unload packages from trailers, conveyor belts, and sortation equipment.
Sort, scan, and route parcels to designated areas based on destination or route.
Provide guidance and direction to package handlers during assigned shifts.
Assist with onboarding and training new team members.
Monitor workflow and help balance labor to meet volume and service timelines.
Reinforce safety practices, proper lifting techniques, and compliance with procedures.
Identify and communicate performance issues, productivity gaps, and operational concerns.
Serve as a point of contact for operational questions and issue escalation.

Benefits

Medical, dental, and vision insurance
HSA and FSA options
Basic and voluntary life and disability coverage
Voluntary accident, critical illness, identity and fraud protection, auto and home, and pet insurance
401(k) with company match
Referral bonus program of up to $500 per referral
Paid vacation, sick leave, floating holidays, and parental leave
Paid holidays
Employee Assistance Program
Safe and clean work environment