Lead Optical Retail Associate FT Twin Falls, ID #211

Eyemart Express•Twin Falls, ID

11d•Onsite

About The Position

Eyemart Express is a leading optical retailer with over 245 locations nationwide, founded on the principle of delivering quality eyewear promptly and affordably. We pride ourselves on our local labs, same-day delivery, and strong community relationships. As a Lead Optical Retail Sales Associate (Key Holder), you will be instrumental in providing exceptional customer service, assisting patients with their eyewear selections, and ensuring smooth store operations. This role offers a competitive earning potential with base pay and incentives.

Requirements

High School Diploma or GED
Experience working in retail, customer service, or sales
Ability to correctly read and interpret prescription specifications and input into the computer to ensure lenses are cut properly

Nice To Haves

Experience in the optical industry
Experience in a lead or management position

Responsibilities

Assist patients in selecting eyeglass frames, lenses, and coatings.
Ensure lab technicians have accurate measurements and prescription information.
Dispense completed glasses to patients and educate them on proper care.
Assist the management team with opening and closing the store.
Provide exceptional customer service and maintain knowledge of sales, promotions, and policies.
Compute and process payment transactions/refunds using the Point of Sale system.
Perform administrative tasks, including processing insurance claims and maintaining patient files.
Maintain up-to-date product knowledge and assist with stocking and merchandising.