Lead Office Assistant - Main OR Scheduler

Memorial Hermann Health System•Forrest City, AR

7d•Onsite

About The Position

Position is responsible for managing an administrative function of a department or general office. Also, responsible for performing complex and diversified administrative duties for a department or general office.

Requirements

High school diploma preferred.
At least eight (8) years current clerical experience.
Advanced computer skills
Supervisory skills and ability to manage a function.
Must have ability to perform complex and diverse administrative duties that involve application of procedures, independent analysis, interpretation of data and demonstrated appropriate judgment.

Nice To Haves

EPIC Scheduling Experience

Responsibilities

Manages a primary function for a department or general office.
Orients and trains employees regarding system and hospital policies and procedures.
May be responsible for directing and reviewing work of lower level office clerks.
Develops and produces reports, letters, memorandum, minutes and other departmental correspondence; maintains and updates files for area of responsibility.
Identifies and responds to problems with appropriate action and follow-up.
Reviews departmental process to seek improvement.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.
Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.