Lead Nurse Care Coordinator, RN

NorthKey Community Care • Covington, KY

8d • Onsite

About The Position

NorthKey is seeking a Lead Nurse Care Coordinator to play a pivotal role in delivering high-quality patient care and ensuring the smooth operation of nursing services within the healthcare facility. This position involves overseeing nursing staff, coordinating patient care activities, and collaborating with multidisciplinary teams to enhance patient outcomes. The ideal candidate will possess extensive clinical experience, strong leadership skills, and a commitment to upholding the highest standards of nursing practice.

Requirements

• Licensed RN in the state of Kentucky, with appropriate education.
• Relevant knowledge, training, and experience in the behavioral health field.
• Good written and verbal communication skills.

Responsibilities

• Provide oversight, guidance, direction, and training to nurses, medical assistants, and care coordination staff in behavioral health, primary care, and care coordination.
• Coordinate coverage of nurse, medical assistant, and care coordination staff to ensure client needs are addressed.
• Provide input to program development and program evaluation.
• Provide current and up-to-date information to Lead Medical Officer, CCBHC Project Director, and Chief of Integrated Care.
• Monitor compliance of all nurses, medical assistants, and care coordination staff with regulations, requirements, and standards of care.
• Engage clients diagnosed with SMI, SED, and SUD in a structured, collaborative relationship that empowers them to gain necessary skills in a variety of areas related to recovery and self-management of their mental health, substance abuse, or developmental disability.
• Promote environmental and psychosocial health and maximize independence to improve and maintain lifelong well-being and functional status.
• Provide evidence-based care concerning complex cases of vulnerable individuals with a serious mental illness, serious emotional disturbance, chronic substance addiction, or developmental and/or intellectual disability.
• Effectively address the functional challenges of individuals served.
• Identify and address risks and current or potential gaps in care to prevent unnecessary deterioration that could result in hospitalizations, emergency room visits, or loss of independence in vocational, academic, and/or social functioning.
• Provide education to clients to promote improved functioning skills and development.
• Complete requests for prior authorizations as indicated to provide necessary services.
• Participate in staffing meetings and consultations with other clinicians to assess care coordination needs of clients and encourage appropriate referrals to internal and external community services.
• Act as an advocate for clients to ensure they receive necessary services in the community.
• Develop knowledge and establish good working relationships with community support resources and services within the community.
• Maintain communication and positive multi-disciplinary working relationships with clinicians and other related professionals in the community. This will include making appropriate referrals, sharing clinical information within HIPAA guidelines, and providing clinically appropriate interventions and collaborations.
• Complete timely and accurate documentation within an electronic health record and other documentation required by the position.
• Attend and participate in relevant continuing education and in-service training to improve professional competency and clinical intervention skills.
• Maintain flexible hours to meet agency and client needs.
• Perform evaluations of staff and assist in hiring new staff.
• Other duties as assigned.
• Adhere responsibly to all NorthKey policies and procedures.
• Adhere to confidentiality in all matters about client information.
• Maximize efficiency and effective use of time in maintaining accurate and punctual time reporting.
• Attend internal meetings relating to responsibilities and duties.
• Maintain a professional and business-like manner in dealing with all internal staff, Board members, state and governmental staff, sub-contractors, and vendors of NorthKey.

Benefits

• Up to 12% annual contingency bonus
• Flexible schedule opportunities
• FREE Clinical supervision
• Generous plan for paid time off (PTO) (Up to 16 days first year)
• 10 Paid Holidays
• Individual and family insurance coverage: Various medical, vision, and dental plans to choose from
• HSA Employer match up to $1000, depending on plan
• 401(k) with employer match
• Company-paid license reimbursement
• Professional Development
• Professional liability coverage for clinical staff
• Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level