Lead Night Auditor

Sage Hospitality•Denver, CO

13h•$23 - $25•Onsite

About The Position

Join the team at the Marriott Denver Tech Center, managed by Sage Hospitality Group, and help us deliver on Marriott's promise of "Wonderful Hospitality. Always." We're looking for passionate individuals to join us as hosts and be a vital part of our team. You'll be instrumental in providing thoughtful, heartfelt, and forward-thinking service to our guests and your fellow associates. At Sage Hospitality, we believe in a dynamic culture that's all about great customer service and enriching lives. With 605 guest rooms, over 49,000 square feet of meeting space, and our very own Beer Garden, our hotel is a hub of activity. Located in the heart of the Denver Tech Center, we're just a light rail ride away from downtown Denver and great spots like Greenwood Village, Comedy Works, and the Landmark Theater. We value authenticity and individuality, and we've built a community based on integrity, respect, innovation, and togetherness. If you're passionate about hospitality and want to be part of a team that celebrates what makes you unique, we'd love for you to apply.

Requirements

High school education or equivalent experience.
Accounting background preferred, but not required.
Experience leading a team.
Ability to operate personal computer, cash register and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Responsibilities

Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.
Prepare and input statistics and income journal sheets for preparation of daily reports.
Balance and close all bank ticket codes, daily.
Run night audit final after insuring all revenues are in balance nightly.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Perform the duties of a Front Desk Clerk including express checkouts.

Benefits

Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company’s 401(k) program with employer matching
Employee Assistance Program
Tuition Reimbursement
Marriott and Sage Hotels and Restaurant Discounts Worldwide
Free On-Site Parking
One free hot meal per shift
Free RTD EcoPass
Eligible to particiate in the Front Desk Upsell Incentive Program
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.