Lead Newborn Hearing Screen Technician - Per Diem

Pediatrix•Lee's Summit, MO

3d•Onsite

About The Position

The Lead Hearing Screen Technician performs newborn hearing screenings and provides parent education at designated hospital locations. The role serves as the primary operational resource at assigned hospitals within a Site Supervisor’s market and helps ensure consistent service delivery and quality outcomes. The Lead HST supports onboarding and training, assists with schedule coordination, promotes compliance with company and hospital standards, and serves as a liaison between hospital staff and program leadership. This position has no direct employee management responsibilities and does not handle performance management, disciplinary action, hiring decisions, or formal employee evaluations. The technician evaluates babies for screen readiness, gathers demographics, performs screenings and related services, follows documentation procedures, and uploads results, billing, and state reporting by the end of each shift. The role includes educating parents or guardians about screening and results, notifying the Site Supervisor about missed or final-refer babies, and scheduling outpatient appointments for refer babies where appropriate. The Lead HST also helps maintain equipment readiness and troubleshoot basic operational issues. Work is performed on-site at one or more hospital locations; on-the-job training is provided, including annual certification accredited by the American Academy of Audiology.

Requirements

High school diploma or GED.
Current CPR certification, or must obtain it upon offer.
Flexibility to work weekends and national holidays.
Ability to travel 10% for occasional meetings or trainings.
Strong communication, organization, follow-up, and problem-solving skills.
Self-motivated and able to work independently with limited supervision or as part of a team.
Detail-oriented, with the ability to prioritize multiple tasks and assignments.
Professionalism and ability to maintain confidentiality.
Compassion and sensitivity when interacting with patients and families.
Ability to stand and walk frequently (95% of the shift).
Ability to frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds; ability to frequently push or pull up to 100 pounds.

Nice To Haves

One to three months of previous experience with newborns and in a medical setting.
Proficiency in Excel and data entry.
Demonstrated history of strong quality metrics and productivity.
Previous experience training or mentoring peers.

Responsibilities

Comply with company and facility policies, procedures, safety protocols, orientations, and annual compliance requirements; raise questions or concerns to the HS Manager as appropriate.
Evaluate each patient for screen readiness and screen only babies in an appropriate state for a reliable result.
Collect required patient data and demographics, perform hearing screenings and related services for eligible babies, and follow documentation protocols.
Provide compassionate care and appropriate education to babies’ families about the screening, its necessity, and how to respond to results.
Upload screening results, billing, and state reporting by the end of each shift and ensure screening statistics are complete and reconciled, unless otherwise instructed by the Site Supervisor.
Perform screenings efficiently while minimizing time in patient rooms without compromising quality, education, or satisfaction.
Notify the Site Supervisor about missed and final-refer babies.
Schedule outpatient appointments for refer babies when appropriate.
Serve as the designated lead resource for assigned hospital locations.
Support onboarding and training of new Hearing Screen Technicians.
Assist with competency validation and promote compliance with screening protocols, documentation standards, and hospital requirements.
Communicate operational concerns, staffing needs, and workflow challenges to the Site Supervisor.
Assist with schedule coverage coordination in collaboration with the Site Supervisor.
Act as a liaison between hospital staff and program leadership when appropriate.
Assist with equipment readiness and troubleshoot basic operational issues.
Perform other duties as assigned.