Lead Mentor - Cape Girardeau

BIG BROTHERS BIG SISTERS OF EASTERN MISSOURI•Cape Girardeau, MO

8d•$44,000 - $46,000•Hybrid

About The Position

The primary goal of this position is to ensure children, youth and young adults, served in our ABCToday Schools program enjoy the full benefits of our Roadmap - Theory of Change Framework. This role involves organizing and leading group mentoring sessions, facilitating relationship development, delivering structured lessons, and co-facilitating with assigned mentors/volunteers. The Lead Mentor will coordinate communication with parents/guardians, teachers, and other relevant supports, and work with the Site Supervisor and community partners to plan activities and experiences for youth. A key responsibility is maintaining progress monitoring data and attendance records for each mentee. The position requires active participation in weekly check-ins with the Mentoring Site Supervisor, working primarily from the school site, and integrating into the school staffing model to provide value and add services. The Lead Mentor will also support the development of the Group Mentoring 2.0 structure by collaborating with other agency departments, preparing and implementing mentoring curriculum, creating semester and yearly plans, and participating in the development of new outcome reports.

Requirements

Bachelor's degree preferred
Minimum 4 years related experience, or a combination of education and experience required
Knowledge of K-12 school and resource landscape
Knowledge of customer service principles and practices
Strong planning and organization skills
Excellent communication skills, including writing and proof-reading skills
Ability to manage multiple projects and work with a variety of staff
Ability to work with a variety of staff, caregivers, volunteers, youth, and external partners
Excellent interpersonal skills
Technology/computer skills. Proficiency in MS Office Suite (specifically Word, Excel, Outlook & Teams); Zoom and/or working knowledge of other voice over internet phone systems.
Must have a car, valid driver's license, and meet state required automobile insurance minimums.
Someone who knows how to make things happen.
A critical thinker who can participate in a team environment to create and execute new projects and goals.
A self-starter who isn't afraid to work hard.
Someone who understands what it means to "take ownership" and run with it.
A planner who can map out the steps to success and follow through.
Someone who is adaptable, resourceful, and quick-thinking.
Someone who is curious - always on the lookout for the next opportunity, to create and/or improve.

Nice To Haves

Organizing- Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources efficiently and effectively; arranges information and files in a useful manner. Knowledgeable about all aspects of an organization; knows how to get things done both through informal and formal channels and the informal network.
Interpersonal Savvy – Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse even high-tension situations comfortably.
Results/Outcome Orientation-- Motivated by results; can be counted on to meet and exceed goals successfully; bottom-line oriented; pushes self for results; sets clear objectives and measures, monitors process and progress.
Client Focus (youth, parents, and volunteers)- Build community, holding space for clients; makes extra efforts to meet client needs, surfaces underlying client concerns and interests and builds buy-in to make essential changes; creates and maintains a team spirit that is “client first” and meets their needs vs. checks compliance boxes; utilizes feedback from client surveys to inform planning and drive improvements; aligns systems and processes to ensure responsiveness and to anticipate client needs.

Responsibilities

Leads and organizes group sessions by facilitating relationship development, delivering structured lessons, and co-facilitating with assigned mentors/volunteers according to a schedule coordinated with the school; plans and conducts mentoring meetings, experiences, and activities in partnership with the Site Supervisor.
Coordinate communication with parents/guardians, teachers, Mentoring Site Supervisor and other relevant supports in youth’s life, when necessary.
Work with Site Supervisor, community champions and school district to plan activities and experiences for youth following the BBBSEMO Theory of Change.
Maintain progress monitoring data for each mentee, including utilization of the Achievement Tracker developed in partnership with each mentee.
Maintain attendance records for all mentoring sessions in Matchforce or other agency approved systems.
Attend and actively participate in weekly check-ins with Mentoring Site Supervisor to review progress of mentees and adjust programming as needed, including submission of written reports related to each match/youth.
Work primarily from the school (a minimum of 4 days per week during school year) and be accessible to students and families, including scheduled weekend hours.
Attends and participates in check-ins with school point of contact along with Mentoring Site Supervisor for feedback and applies feedback to program adjustments.
Integrate into the school staffing model to provide value and add services to ensure alignment with school policies.
Assist Site Supervisor with enrollment and assessment of students and families into Group Mentoring program with a goal of approximately 40 active youth.
Collaborate with other departments within agency to support group mentoring and the Sikeston afterschool program ie, enrollment, recruitment, support and marketing/communications.
Prepare and implement mentoring curriculum and activities, while also recommending adjustments to materials as needed.
Create semester and yearly plans for the group outlining goals and activities planned.
Participate in the development of new outcome reports.
Support program documentation in Matchforce or other approved systems, as needed.
Other duties and responsibilities may be assigned as necessary.

Benefits

401(k)-3% match per year following first year of employment.
.625 cents reimbursement on business miles and 100% of out-of-office parking for business meetings, etc.
Immediate and 100% coverage on health and dental insurance.
Life insurance, short-term and long-term disability insurance following the first ninety days of employment.
100% employer paid daily parking in covered garage.
After 90 days, staff will receive 5 days of paid vacation and 10 days of paid vacation after one year of service.
Accrue One (1) day per month of sick leave (can also be used for family illnesses)-can carry up to 30 days of sick leave.
Two (2) personal days per year following the first ninety days of employment.
Annual raises based on performance, culture, and agency's ability.
Eleven (11) paid holidays.