LEAD Mental Health Technician Coordinator

Perimeter Healthcare•Springdale, AR

12d•Onsite

About The Position

Perimeter Behavioral Health of the Ozarks in Springdale, Arkansas is seeking a Lead Mental Health Technician Coordinator (MHTC) to provide leadership and oversight of our Mental Health Technician team. This leadership position combines direct patient care with operational management responsibilities to ensure a safe, therapeutic, and recovery-focused environment for our residents and staff. The MHT Coordinator serves as a role model for the Mental Health Technician team by leading daily operations, coordinating staffing, recruiting and developing team members, and promoting a culture of compassion, accountability, and excellence. This individual works collaboratively with nursing and clinical leadership to ensure quality patient care, regulatory compliance, and positive treatment outcomes.

Requirements

High school diploma or equivalent required
Minimum of two years of behavioral health, psychiatric, healthcare, or human services experience required.
Previous experience as a Mental Health Technician required.
Current CPR certification or ability to obtain upon hire.
Ability to complete Handle with Care Verbal and Physical deescalation interventions training and appiactions
Strong leadership, communication, conflict resolution, and organizational skills.
Ability to work a rotating 12-hour schedule, including days, nights, weekends, and holidays.
Physical capability to bend, stoop, lift, and safely assist during patient interventions.

Nice To Haves

Associate's or Bachelor's degree in Psychology, Human Services, Nursing, Social Work, Criminal Justice, or a related field preferred.
Prior leadership, charge, supervisory, or team lead experience preferred.

Responsibilities

Lead, supervise, and support the daily operations of the Mental Health Technician (MHT) team.
Recruit, interview, hire, onboard, and retain qualified Mental Health Technicians in collaboration with leadership and Human Resources.
Train, coach, mentor, and develop MHT staff through orientation, competency validation, ongoing education, and performance feedback.
Create and maintain staffing schedules to ensure appropriate coverage based on patient census and acuity.
Monitor attendance, coordinate shift coverage, and assist with staffing needs to ensure safe operations.
Foster a positive team culture that emphasizes professionalism, accountability, teamwork, and exceptional patient care.
Create and maintain a safe, therapeutic, and trauma-informed environment for residents, visitors, and staff.
Model therapeutic communication, professional behavior, and crisis intervention techniques while supporting staff during behavioral emergencies.
Ensure Mental Health Technicians provide quality patient supervision, documentation, safety checks, and implementation of individualized treatment plans.
Participate in patient care activities including behavioral observations, therapeutic programming, de-escalation, and physical intervention when necessary (training provided).
Collaborate with nursing, clinical, and administrative leadership to support quality improvement initiatives and regulatory compliance.
Monitor unit operations and ensure adherence to hospital policies, Joint Commission standards, and state and federal regulations.