Lead Member of Technical Staff - WiFI SME

AT&T • Plano, TX

1d • $180,200 - $270,400 • Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. AT&T is seeking a Wi-Fi Subject Matter Expert to drive technical excellence across AT&T Fiber and AT&T Internet Air customer premises equipment (CPE) platforms. This role is ideal for engineers with deep Wi-Fi R&D expertise, driver and protocol-level knowledge, and strong systems engineering skills who thrive on solving complex connectivity challenges at scale. You will work across the full product lifecycle—from early development and validation through production operations—leveraging advanced analytics, automation, and AI-driven insights to improve product quality, accelerate issue resolution, and enhance the in-home connectivity experience for millions of customers.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related technical field.
• Deep expertise in 802.11 protocols, Wi-Fi architectures, and wireless networking fundamentals.
• Experience debugging firmware, drivers, protocol stacks, and RF performance issues.
• Strong systems engineering background with proven success troubleshooting complex, cross-functional environments.
• Experience in Wi-Fi development, platform bring-up, advanced validation, or R&D engineering.
• Strong proficiency in Python and developing tools for automation, analytics, or log processing.
• Demonstrated ability to analyze complex technical problems and deliver scalable solutions.

Nice To Haves

• Experience developing or supporting Wi-Fi 6/6E/7, mesh networking, or whole-home Wi-Fi solutions.
• Familiarity with leading wireless chipset platforms, including Broadcom, Qualcomm, or MaxLinear.
• Experience with large-scale telemetry, observability, and data analytics platforms.
• Knowledge of AI/ML applications in network analytics, operational intelligence, or automation.
• Experience collaborating with engineering vendors, certification organizations, and product teams.

Responsibilities

• Drive improvements to connectivity experiences for millions of AT&T customers.
• Apply automation and AI to accelerate issue resolution and improve product quality.
• Influence the development of next-generation Wi-Fi platforms and whole-home networking solutions.
• Play a key role in advancing Wi-Fi 7, future Wi-Fi technologies, and AT&T’s connectivity strategy.
• Lead root cause analysis for complex Wi-Fi issues across gateways, extenders, and client devices.
• Diagnose and resolve issues at the firmware, driver, protocol, and RF layers.
• Translate technical findings into product improvements, firmware enhancements, and release readiness criteria.
• Develop Python-based tools to automate log analysis, anomaly detection, and telemetry correlation.
• Leverage AI-driven analytics to improve issue detection, triage, and operational efficiency.
• Define and monitor customer-impacting Wi-Fi performance metrics and KPIs.
• Analyze and troubleshoot issues across hardware, firmware, networking, cloud services, and client ecosystems.
• Reproduce field issues in lab environments and validate fixes through end-to-end testing.
• Drive structured, data-driven troubleshooting across complex multi-component systems.
• Partner with chipset vendors, OEMs, and software providers to resolve technical issues and improve product performance.
• Lead defect reviews and drive timely resolution of critical issues.
• Influence partner roadmaps through technical expertise and operational insights.
• Integrate operational learnings into certification, validation, and regression testing strategies.
• Improve launch quality, platform stability, and defect prevention processes.
• Scale engineering operations through automation, tooling, and observability improvements.
• Contribute to the advancement of Wi-Fi 6, Wi-Fi 6E, Wi-Fi 7, and emerging wireless technologies.
• Participate in industry standards and technology discussions as appropriate.
• Advocate for solutions that improve real-world customer connectivity experiences.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior