Lead, Medical Equipment Technician

AdaptHealth•Odessa, TX

9d•Onsite

About The Position

At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home. With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care. If you’re passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth. The Lead, Medical Equipment Technician is responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients. A Lead, Medical Equipment Technician demonstrates advanced or expert knowledge, skills, and abilities as a Medical Equipment Technician (MET).

Requirements

High School Diploma or equivalency
Three (3) years of related experience required, preferably in the HME delivery industry
Military, delivery driver with sales component or health care technician experience would be considered related experience
Valid and unrestricted driver’s license in the state of residence
Problem solving skills with attention to detail
Ability to prioritize and manage multiple tasks
Ability to clean, test and repair home medical equipment
Ability to identify safety hazards and take the necessary precautions
Accurately receive, stock, retrieve and load equipment and supplies
Work cooperatively with those contacted in the course of work
Ability to prioritize and manage competing priorities and tasks
Independent decision making
Computer skills including knowledge of Microsoft Office applications
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
Effective at developing relationships
Conflict resolution skills
Team leadership skills
Company conducted Background Check is required for all roles
Company conducted Motor Vehicle Record Check is required for driving roles
Clinical roles require valid licensure/certification, where applicable

Nice To Haves

In accordance with Florida law, candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable.
In accordance with California law, candidates applying for positions located in California that require on-site presence at a Home Medical Device Retailer (HMDR) facility must obtain a California Department of Public Health (CDPH) Exemptee License.

Responsibilities

Manages territory to reach service goals and deliver equipment including oxygen as required in accordance with industry standards.
Educates customers in proper use and care of respiratory and HME equipment in a home setting.
Completes written patient visit reports following setup and follow-up visits as required.
Assists with customer equipment problems under emergency conditions.
Processes all orders in a timely, accurate manner.
Promotes services and products to referral sources in the community as appropriate.
Develops basic reimbursement knowledge and completely documents all information necessary to ensure reimbursement for all appropriate equipment, products, and services.
Assists with implementation of quality improvement program to meet company policies.
Maintains home oxygen systems through regularly scheduled visits to customers.
Assumes on-call responsibilities during non-business hours in accordance with company policy.
Safely drives and maintains company vehicle.
Performs patient assessment and re-assessment for patient care.
Performs routine preventative maintenance and simple repairs on equipment as required in accordance with company policies.
Reports equipment hazards and/or product incidents as required in accordance with company policies and procedures.
Retains knowledge of and consistently adheres to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
Cleans equipment when assigned by supervisor or if down time allows, following the Branch Maintenance and Cleaning Guidelines.
Leads special projects or assignments and delegates responsibilities to others.
Mentors other within the department.
Trains new employees.
Assume on-call responsibilities during non-business hours in accordance with company policy.
Demonstrates “lean thinking” for process improvement (e.g. eliminating waste in processes).
Develops and maintains working knowledge of current HME products and services offered by the company and all applicable governmental regulations.
Maintains patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealth’s Compliance Program.
Performs other related duties as assigned.

Benefits

Competitive Compensation and Incentives
Comprehensive Total Rewards & Benefits
Comprehensive medical, dental and vision coverage (eligible first of the month following hire)
401(k) with company match
Paid Time Off Plans including 6 paid holidays
Employee Stock Purchase Plan
Paid Parental Bonding Leave
Short and Long-term Disability Insurance
Life and AD&D Insurance
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
CVS Minute Clinic and Teledoc access
Spousal Advantage Reimbursement Plan
Identity Theft Protection and Legal Plan