Lead Medical Assistant (MA) - Internal Medicine Clinic
About The Position
AMG Southeast (2301 E 93rd St, Chicago, IL) is a fast-paced, team-centered primary care practice providing family medicine and internal medicine to patients from newborns through older adults. Our team delivers comprehensive care including routine physicals, women’s health, newborn and well-childcare, same-day sick visits, and chronic disease management. We proudly serve a diverse and often underserved community and partner closely with community resources, Neighborhood Care sites, and our pharmacists to support diabetic education and chronic disease medication maintenance. Teammates can expect a collaborative environment focused on access, quality, and patient-centered outcomes. As a key member of the ambulatory care team, you will assist the department leader to support daily workflow and operations for maximum efficiency and productivity. You will also assist with training and onboarding and act as a resource for the team. Additionally, you will serve as a role champion or on a committee to support quality, safety, teammate engagement, patient experience, and general process improvement initiatives.
Requirements
- High School Diploma or GED required.
- Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
- Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).
- 2-3 years of experience in performing as a medical assistant which includes demonstrated competency in performing: injections, immunizations, EKG, obtaining vital signs, routine medication administration, aseptic technique and infection control guidelines and has demonstrated leadership readiness.
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
- Must sit, stand, walk, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
- Ability to lift 35 pounds without assistance.
- For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
Nice To Haves
- Phlebotomy preferred.
- Bilingual Spanish proficiency is strongly preferred but not required
Responsibilities
- Assists the department leader to support daily workflow and operations for maximum efficiency and productivity
- Assists with training and onboarding and acts as a resource for the team.
- Serves as a role champion or on a committee to support quality, safety, teammate engagement, patient experience, and general process improvement initiatives.
- Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
- Assists provider with or performs procedures as ordered.
- Perform lab-related tasks including specimen collection and point-of-care testing.
- Document care accurately in the electronic health record.
- Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
